Crystal Chennault
Tallahassee,FL
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
4
4
years of professional experience
Work History
Lead Budtender
Green Dragon
Tallahassee, FL
07.2023 - Current
- Managed weekly inventory of cannabis products and supplies.
- Conducted daily sales reports to track progress against goals.
- Verified proper customer identification, medical information and paperwork.
- Handled large volume of cash with high accuracy and security each day.
- Answered customer inquiries regarding product features, pricing, and availability.
- Greeted customers to determine wants or needs.
- Educated customers on effects, medical benefits and overall experience of using cannabis products.
- Handled returns and exchanges according to company policies.
- Ticketed, arranged and displayed merchandise to promote sales.
- Trained new budtenders on proper customer service, product knowledge, and store policies and procedures.
Curator
Fluent Cannabis Care
Tallahassee, FL
09.2022 - Current
- Checked guests' photo identification for validity and age requirements
- Sold flowers, concentrates, and edibles in a fast-paced environment
- Restocked supplies and arranged displays
- Maintained strict inventory controls for regulatory compliance across dispensary operations
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs
- Answered questions about medicinal and recreational uses and effects and qualities of different strains
- Managed high volume of cash with a 100% accuracy rate
- Built customer loyalty and retention by delivering excellent shopping experiences
- Listened to customer needs and desires to identify and recommend optimal products
- Maintained up-to-date knowledge of store sales, payment policies and security standards
- Managed efficient cash register operations
- Engaged in friendly conversation with customer to better uncover individual needs
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
Administration Assistant
Cosner productions
Robertsdale, AL
11.2020 - Current
- Managed office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Provided administrative support to executive staff, including scheduling meetings and managing calendars.
- Drove customer feedback to deliver information to management for corrective action.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Provided administrative support to management team.
Part Owner/Manager
Froda Smida
Ohio
11.2020 - Current
- Managed day-to-day business operations
- Consulted with customers to assess needs and propose optimal solutions
- Evaluated suppliers to maintain cost controls and improve operations
Barista
Starbucks
09.2020 - 05.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Controlled line and crowd with quick, efficient service
- Cleaned counters, machines, utensils, and seating areas daily
- Maintained regular and consistent attendance and punctuality
- Manage daily operations, ensuring compliance and customer satisfaction, enhancing team efficiency
- Train and mentor new staff, fostering a collaborative work environment and improving service quality
- Monitor inventory levels, optimizing stock management to reduce shortages and excess
- Resolve customer issues promptly, maintaining high satisfaction and loyalty
- Implement sales strategies, achieving measurable growth in revenue
- Eager to learn, consistently demonstrating strong work ethic, punctuality, and a collaborative spirit to enhance team efficiency at Green Dragon
Education
High School -
Clay County High School
Clay, WV, USSkills
- Staff training and development
- Industry networking
- Sales proficiency
- Product display creation
- Cash handling experience
- Strong work ethic
- Motivational techniques
- POS system operation
- Customer service expertise
- Production leadership
- Patience and empathy
- Customer education
- Key holder
- Reception desk management
- Mail handling
- Telephone reception
- Confidential document control
- Staff management
- Multi-line phone systems
- Spreadsheet management
- File organization
- Office management
- Verbal communication
- Data entry
Timeline
Lead Budtender
Green Dragon
07.2023 - Current
Curator
Fluent Cannabis Care
09.2022 - Current
Administration Assistant
Cosner productions
11.2020 - Current
Part Owner/Manager
Froda Smida
11.2020 - Current
Barista
Starbucks
09.2020 - 05.2022
High School -
Clay County High School