Crystal Childs
Midvale,UT
Summary
Personable and organized individual with knack for efficient office administration and team coordination. Possesses solid understanding of office software and administrative procedures, excelling in scheduling and document management. Dedicated to fostering productive work environment and improving office operations.
Overview
17
17
years of professional experience
Work History
Office Manager
Tuck Landscape
01.2023 - 11.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
CSR
Garn Jensen Insurance
10.2021 - 08.2022
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
Executive Administrative Assistant
Cambridge Financial
05.2015 - 05.2020
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Administrative Assistant
Snaplock Industries, Inc
12.2011 - 05.2015
- Assist in streamlining the order entry process
- Support sales and management staff with clerical duties
- Efficient and consistent order entry
- Promotional events and trade shows nationwide
Litigation Legal Assistant
Siegfried & Jensen/ Adams Davis
09.2007 - 12.2010
- Managed multiple incoming phone lines
- Mailroom coordinator
- Assisted in complex litigation through discovery, trial & extensive client/expert contact Prepared witnesses, discovery, pleadings, trial exhibit binders for oral arguments and depositions
- Supported a team attorneys with generating and filling of pleadings, motions and various court documents
Education
Cosmetology -
Taylor Andres Academy of Hair Design
Taylorsville, UT01.2006
High School - undefined
Alta High School
Sandy, UT01.2003
Skills
- Customer service
- Office management
- Data entry
- Billing
- Payroll processing
- Document management
- Payroll and budgeting
- Relationship building
- Employee supervision
- Human resources
- Policy implementation
- Office management software
- Negotiation and conflict resolution
Timeline
Office Manager
Tuck Landscape
01.2023 - 11.2024
CSR
Garn Jensen Insurance
10.2021 - 08.2022
Executive Administrative Assistant
Cambridge Financial
05.2015 - 05.2020
Administrative Assistant
Snaplock Industries, Inc
12.2011 - 05.2015
Litigation Legal Assistant
Siegfried & Jensen/ Adams Davis
09.2007 - 12.2010
High School - undefined
Alta High School
Cosmetology -
Taylor Andres Academy of Hair Design
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