Crystal Collier
Conyers,GA
Overview
23
23
years of professional experience
Work History
Financial forms processing specialist
Instant Teams
12.2022 - 06.2024
- Approved and denied forms for TSP benefits
- Viewed and processed over 150 documents
- Case Manager- Transferred assets to beneficiaries for TSP
CSR - Customer Service Representative
National Grid
02.2022 - 12.2022
- Took customers payments for electric accounts
- Setup payment arrangements
- Start and End services
- Call handling over 100 calls a day
CSR - Customer Service Representative
Convergent, Inc/Duke energy-Atlanta, GA
10.2021 - 02.2022
- Taking payments
- Move in
- Move outs
- Billing
- Call handling over 100 calls a day
- Set up payment arrangements
Teller
United Bank
07.2019 - 12.2019
- Cash handling deposits cash checks customer service
Independent Contractor/Sales Representative
Liveops
06.2019 - 07.2019
- Sales
General Manager
Zaxby's-Covington, GA
04.2008 - 06.2019
- Inventory
- Scheduling
- General Manager Paperwork
- Supervising over 10 employees
- Truck cash handling customer service cook cashier
Crew Member
Arby's-Covington, GA
03.2015 - 07.2016
- Backline, Cashier
Bank Teller
bank of America-West Palm Beach, FL
05.2005 - 05.2006
- Make deposit
Wendy's Crew Member
wendys-Greenacres, FL
01.2005 - 05.2005
- Drive thru
- Front register
Customer Service Representative
muvico-West Palm Beach, FL
03.2001 - 07.2002
- Box office
- Concession stand
- Ticket booth
- Guest services
Education
Associates in Psychology -
University Of Phoenix
12.2010
Bachelor's in Legal Studies -
South University-West Palm Beach - West Palm Beach, FL
01.2005
Diploma -
Lake Worth High School
05.2002
Skills
- Training
- Scheduling
- Inventory Management
- Retail sales
- Operations
- Management Experience
- Restaurant Management
- Bank Teller
- Cash Handling
- Customer Service
- 10 Key Data Entry
- Banking
- Microsoft Powerpoint
- Data entry
- Computer Skills
- Typing
- Microsoft Excel
- Microsoft Office
Personal Information
Title: Customer Service Representative
Timeline
Financial forms processing specialist
Instant Teams
12.2022 - 06.2024
CSR - Customer Service Representative
National Grid
02.2022 - 12.2022
CSR - Customer Service Representative
Convergent, Inc/Duke energy-Atlanta, GA
10.2021 - 02.2022
Teller
United Bank
07.2019 - 12.2019
Independent Contractor/Sales Representative
Liveops
06.2019 - 07.2019
Crew Member
Arby's-Covington, GA
03.2015 - 07.2016
General Manager
Zaxby's-Covington, GA
04.2008 - 06.2019
Bank Teller
bank of America-West Palm Beach, FL
05.2005 - 05.2006
Wendy's Crew Member
wendys-Greenacres, FL
01.2005 - 05.2005
Customer Service Representative
muvico-West Palm Beach, FL
03.2001 - 07.2002
Associates in Psychology -
University Of Phoenix
Bachelor's in Legal Studies -
South University-West Palm Beach - West Palm Beach, FL
Diploma -
Lake Worth High School