Crystal Davis
Chesapeake,VA
Summary
Energetic, friendly, driven individual with about 10 years of customer service experience. A very efficient and organized individual who loves helping others. I love learning new skills and additional knowledge. I look forward to hopefully being able to join this team.
Overview
8
8
years of professional experience
Work History
Server
Wild Wing Cafe
Chesapeake, Virginia
07.2025 - Current
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner.
- Manage multiple tables simultaneously during peak hours, while maintaining attention to detail, and providing personalized service.
- Handled cash and credit card transactions accurately using point-of-sale systems, while adhering to company policies on cash handling procedures.
- Maintain cleanliness of work areas, including dining room floors, tables, chairs, utensils, glassware, etc.
- Assist fellow team members with daily tasks, and train new hires with duties for the job.
Daycare Assistant
Delarosa Daycare
Chesapeake, Virginia
08.2024 - 07.2025
- Assisted in the daily care and supervision of children, ensuring their safety and well-being.
- Maintained a clean and organized environment by regularly sanitizing toys, equipment, and play areas.
- Provided individualized attention to each child's needs, including feeding, diapering, and naptime routines.
- Communicated effectively with parents regarding their child's progress, behavior, and any concerns or updates.
- Assisted with record-keeping tasks, such as attendance tracking or updating emergency contact information in accounts.
Server
Lulu's Hotdogs
Chesapeake, Virginia
09.2019 - 08.2024
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner.
- Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods, to assist customers with their selections.
- Managed multiple tables simultaneously during peak hours, while maintaining attention to detail, and providing personalized service.
- Handled cash and credit card transactions accurately, using point-of-sale systems while adhering to company policies.
- Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times.
- Maintained cleanliness of work areas, including dining room floors, tables, chairs, and grill.
- Assist fellow team members with daily tasks, and train new hires with duties for the job.
Cashier/Sales Associate
Home Depot
Sandpoint, Idaho
06.2018 - 06.2019
- Provided exceptional customer service by greeting customers with a friendly demeanor, and addressing their inquiries or concerns.
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.
- Managed high-volume checkout lanes during peak hours while maintaining accuracy, speed, and excellent customer service.
- Independently resolved customer complaints regarding pricing errors, or product availability, with professionalism.
Education
High School Diploma -
Kempsville High School
Virginia Beach, VA06-2011
Skills
- Point-of-sale systems
- Cash handling
- Customer relationship management
- Staff training
- Time management
- Conflict resolution
- Attention to detail
- Adaptability
- Multitasking and organization
- Upselling techniques
- Supply restocking
- Task prioritization
- Food safety practices
- Microsoft Word
- Record keeping
- Order processing
- customer satisfaction
References
References available upon request.
Timeline
Server
Wild Wing Cafe
07.2025 - Current
Daycare Assistant
Delarosa Daycare
08.2024 - 07.2025
Server
Lulu's Hotdogs
09.2019 - 08.2024
Cashier/Sales Associate
Home Depot
06.2018 - 06.2019
High School Diploma -
Kempsville High School