Crystal Figueroa
Holland,MI
Summary
Hardworking manufacturing professional able to keep machines running at peak levels to produce high-quality products. Competent in working alone or with team members to identify and resolve defects. Reliable and punctual with excellent problem-solving abilities. Authorized to work in the US for any employer
Overview
22
22
years of professional experience
1
1
Certification
Work History
Host
CBK
03.2023 - Current
- Monitored seating area and checked dining area regularly to keep spotless.
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Quality Control, Production
ITW Drawform
10.2022 - 07.2023
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
Chemical Operator
GCP Applied Technology
06.2022 - 10.2022
- I made batches of chemicals that are made for concrete such as for construction companies.
Production
Stow Company
07.2021 - 03.2022
- Set up and operated production machinery according to specific standards and company protocols
- Inspected finished products to verify conformance to quality standards
- Reported supply needs prior to shortages to boost production
- Kept equipment maintained and floor drains clean and covered
- Moved products to the next station for further processing or packaging.
Machine Operator
Leprino Foods Company
01.2019 - 03.2020
- Made appropriate offset corrections for tool wear, broken tools and casting variations
- Completed minor machine maintenance, including oiling parts and cleaning components
- Monitored feed and speed of machines during machining process
- Operated, maintained and performed repairs on [Type] equipment
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
Machine Operator
Packaging Corporation of America
07.2018 - 01.2019
- Assisted machine operators with finished pieces
- Maintained good housekeeping practices on machines and within work area, complying with all company and safety rules and regulations
- Responsible for achieving production requirements
- Adjusted alignment of drills, cutters, dies, guides, and holding devices
- Monitored machine operation and diagnosed malfunctions
- Ensured that all health and safety guidelines were followed
- Read and followed standard operating procedures
- Made sure that products were produced on time and are of good quality
- Performed preventative maintenance to maintain optimal productivity.
Production Associate
GENTEX CORPORATION
01.2010 - 07.2018
- Adhered to all quality control standards by thoroughly evaluating all printed components
- Tracked production statuses, coordinated workflow and reported and coordinated schedules
- Ensured that all health and safety guidelines were followed
- Set and monitored product standards, examining samples of raw products and processing tests, to ensure the quality of all finished products
- Made sure that products were produced on time and are of good quality
- Kept work areas clean and neat
- Read and followed standard operating procedures.
Hand
SHORELINE CONTAINER
01.2005 - 01.2010
- Finishing of Final Products, Utilized established assembly instructions to complete jobs in an efficient and accurate manner
- Assisted quality assurance by visually inspecting items and removing defect parts
- Kept work area clean, neat and organized
- Performed hand-finishing of final products
- Used basic mathematical abilities to calculate materials, hourly rates and other relevant details
- Put together component parts of [item]
- Read and followed standard operating procedures
- Organized work to meet demanding production goals.
Photo Specialist
Walgreen Co
01.2003 - 01.2005
- Create prints according to customer specifications and laboratory protocols
- Fill tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches, or washes
- Immerse film, negatives, paper, or prints in developing solutions, fixing solutions, and water to complete photographic development processes
- Insert processed negatives and prints into envelopes for delivery to customers
- Examine developed prints for defects, such as broken lines, spots, or blurs
- Accepted and completed in-person and online orders for photographs and photo merchandise.
Education
High School Diploma -
WEST OTTAWA HIGH SCHOOL
Holland, MIAssociates Degree - Radiology
GRAND RAPIDS COMMUNITY COLLEGE
Grand Rapids, MI02.2022
Skills
- Process Improvement
- Team Collaboration
- Dependable
- Quality assurance and control
- Assembly and production
- Interpersonal skills
- Materials Handling
- Forklift
- Warehouse Experience
- Order Picking
- Customer service
- Quality control
- Microsoft Office
- Quality assurance
- Precision measuring instruments
- Heavy lifting
Certification
- Forklift Certification, 10/01/21
- Pallet Jack Certification, 10/01/21
Timeline
Host
CBK
03.2023 - Current
Quality Control, Production
ITW Drawform
10.2022 - 07.2023
Chemical Operator
GCP Applied Technology
06.2022 - 10.2022
Production
Stow Company
07.2021 - 03.2022
Machine Operator
Leprino Foods Company
01.2019 - 03.2020
Machine Operator
Packaging Corporation of America
07.2018 - 01.2019
Production Associate
GENTEX CORPORATION
01.2010 - 07.2018
Hand
SHORELINE CONTAINER
01.2005 - 01.2010
Photo Specialist
Walgreen Co
01.2003 - 01.2005
High School Diploma -
WEST OTTAWA HIGH SCHOOL
Associates Degree - Radiology
GRAND RAPIDS COMMUNITY COLLEGE
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