Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service.
Overview
15
15
years of professional experience
Work History
Cashier
Target
07.2023 - Current
Processed transactions efficiently, ensuring accuracy in cash handling and customer service.
Managed product returns and exchanges, maintaining store policies and customer satisfaction.
Collaborated with team members to streamline checkout procedures and enhance customer experience.
Trained new cashiers on register operations and best practices for customer interaction.
Dasher
Doordash
02.2021 - 07.2023
Collected tips from customers through hands-free electronic methods.
Cold-called prospective customers to provide details on company services or products.
Contacted customers prior to delivery to coordinate delivery times.
Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
Fresh Associate
Wal-Mart
11.2010 - 02.2021
Ticketed, arranged and displayed merchandise to promote sales.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Greeted customers to determine wants or needs.
Cleaned shelves, counters and tables to maintain organized store.
Answered store and merchandise questions and led customers to wanted items.
Sales Associate
Burlington Coat Factory
06.2014 - 02.2017
Built and maintained relationships with peers and upper management to drive team success.
Increased purchase amounts by cross-selling with similar products.
Collected payments and provided accurate change.
Engaged customers in friendly, professional dialogue to determine needs.
Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma -
Bastrop High School
Bastrop, La
05.2011
Skills
Achieved high customer satisfaction ratings through effective problem resolution Enhanced service delivery by implementing feedback mechanisms Increased customer engagement through proactive outreach initiatives
Monitored project timelines and adjusted schedules to ensure timely completion of deliverables
Consistently maintained high standards of responsibility and commitment in professional duties
Exhibited unwavering reliability and dependability, ensuring seamless operations and trust among colleagues