Summary
Overview
Work History
Education
Skills
Timeline
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Brooke Keith

Mesa,United States

Summary

Highly motivated Assistant Manager with extensive sales experience. Adept in money handling and fostering customer relations. Recognized for sales performance and excellence in customer service. Demonstrates a strong blend of retail operations knowledge and interpersonal skills, contributing to sustained sales growth and exemplary team-building.



Overview

3
3
years of professional experience

Work History

Assistant Manager

Rue21
08.2023 - 05.2024
  • Mentored team members to enhance professional development and accountability in workplace.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Increased sales through effective merchandising strategies and targeted promotions.

Sales Associate

Style And Soul Boutique
06.2022 - 05.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built relationships with customers to encourage repeat business, and build loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Dish Washer

Adam's Golf Course Restaurant
07.2021 - 09.2021
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils, and glassware clean and rotated following safety standards set by the restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.

Education

Red Mountain High School
Mesa, AZ
05.2024

Skills

  • Money Handling
  • Customer service
  • Team motivation
  • Product and service knowledge
  • Retail Operations
  • Sales Growth
  • Merchandising
  • Loss Prevention
  • Staff Training and Development
  • Task Delegation
  • Goal-Oriented

Timeline

Assistant Manager

Rue21
08.2023 - 05.2024

Sales Associate

Style And Soul Boutique
06.2022 - 05.2023

Dish Washer

Adam's Golf Course Restaurant
07.2021 - 09.2021

Red Mountain High School

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Brooke Keith