Crystal Garcia
Burbank,IL
Summary
Always giving the best customer service possible and have a proven track record at Panera Bread, enhancing customer satisfaction through effective issue resolution and strategic engagement initiatives. Skilled in training new hires, I excel in fostering strong relationships and ensuring a respectful and safe workplace.
Overview
2
2
years of professional experience
Work History
Associate
Panera Bread
8115 S Harlem Ave
06.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Improved reporting accuracy.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
- Reducing waste and ensuring optimal stock levels were maintained.
Associate
Dunkin Donuts & Baskin Robbins
8049 S Harlem
04.2023 - 04.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Reavis High School
6034 W 77th St Burbank, IL 05.2024
Skills
- Customer service
- Time management
- Attention to detail
- Customer interaction
- Workplace safety
- Cash handling
- Customer engagement
- Decision-making
- Flexible schedule
- New hire training
- Responsible
- Respectful
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Associate
Panera Bread
06.2024 - Current
Associate
Dunkin Donuts & Baskin Robbins
04.2023 - 04.2024
Reavis High School