Crystal Garza
Aurora,IL
Summary
Compassionate Case Manager experienced in class room environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. I have a passion for working with the youth in every age group. My desires are to complete my eduction so that I can become a teacher.
Overview
5
5
years of professional experience
Work History
Case Manager/Tutor
Quad County Urban League
07.2023 - Current
- Working with education staff members to facilitate the ability of program participants to achieve their educational goals
- Helping students complete their credentials to obtain a high school diploma
- Maintaining a student caseload and developing relationships with school representatives, referral agency workers, funding providers, and other Quad County Urban League staff
- Following up with participants before and after exiting programs and attending professional development plans for prospective careers.
Front Desk Receptionist/Business Office Coordinator
Calvary Church
09.2021 - 07.2023
- As front desk receptionist, responsible for being the first form of communication for every person who calls or visits the church
- Delegating each phone call to the correct recipient, sending information via email to a caller or staff member, and answering questions about specific events or ministry at the church
- Recently promoted to Business Coordinator, overseeing another employee and handling insurance policies, driver applications, and important business documents.
Personal Nanny
Gehman Household
05.2019 - 09.2021
- Responsible for taking care of three children ranging from the ages of 1 to 8
- Duties included working on homework with each child, driving them to extracurricular activities, building a personal relationship with each child, and taking care of some household needs.
Counter
Calvary Church
10.2018 - 03.2019
- Worked alongside a group of peers counting the offering that comes into the church.
Education
Multiple College Courses almost associate degree -
Waubonsee Community College
Sugar Grove, IL08.2020
High School Diploma -
Yorkville High School
Yorkville, IL05.2016
Skills
- Outgoing personality
- Organized
- Active Listener
- Ability to connect with others
- Skills in all Microsoft Software such as Excel, PowerPoint, and Outlook
- Experience in Google Software system
- Able to grasp new concepts quickly and efficiently
- Ability to collaborate with team members
Personal Information
Title: Case Manager and Tutor
References
- Perla Menchaca, perlamenchaca@yahoo.com, (630) 800-9086
- Rose Thomas, rthomas@calvarynaperville.org, (630) 544-1009
Timeline
Case Manager/Tutor
Quad County Urban League
07.2023 - Current
Front Desk Receptionist/Business Office Coordinator
Calvary Church
09.2021 - 07.2023
Personal Nanny
Gehman Household
05.2019 - 09.2021
Counter
Calvary Church
10.2018 - 03.2019
Multiple College Courses almost associate degree -
Waubonsee Community College
High School Diploma -
Yorkville High School
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