Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Gilbert

Augusta ,ME

Summary

Dynamic leader and effective communicator with a proven track record of exceeding customer expectations and enhancing brand identity at Crystal’s Creations. Leveraged project planning and team management skills to establish a loyal customer base, while demonstrating exceptional patience and empathy in customer service. Maintained high safety and quality standards across roles, showcasing versatility and commitment to excellence.

Overview

6
6
years of professional experience

Work History

Budtender

4Twenty
01.2024 - Current
  • Checked in guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Responsible for maintaining consistency throughout multiple store locations, deploying new items and making menus

Small Business Owner (Self Employed)

Crystal’s Creations
01.2022 - Current


  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Cook

Damon’s Pizza and Italians
09.2018 - 01.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cashier

Damon’s Pizza and Italians
09.2018 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Closing and opening duties.

Education

- Early Education

University of Maine
Orono

Cony High School
Augusta, ME
06.2020

Skills

  • Project Planning and Execution
  • Team Leadership and Management
  • Training Skills
  • Effective Communication
  • Supporting medical patients
  • Product Merchandising
  • Patience and Empathy
  • Customer Service Skills
  • Safety Training

Timeline

Budtender

4Twenty
01.2024 - Current

Small Business Owner (Self Employed)

Crystal’s Creations
01.2022 - Current

Cook

Damon’s Pizza and Italians
09.2018 - 01.2023

Cashier

Damon’s Pizza and Italians
09.2018 - 01.2023

- Early Education

University of Maine

Cony High School

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Crystal Gilbert