Hi, I’m
Crystal Gillum
Naples,Florida
Summary
-Certified Nursing Assistant-
A Certified Nurse Assistant utilizing acquired skills, education, and experience in the medical field. Looking to pursue furthering my career in healthcare. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in Florida.
-Fashion consultant-
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Reliable and upbeat Job in luxury fashion and automotive concierge/consultant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
15
years of professional experience
Work History
Moorings Park
RCA Assisted Living
05.2024
Job overview
- Responsible for providing direct personal care, nutrition, observation, documentation of resident care
- Assisted residents in activities of daily living and maintained a safe environment.
Myself
LUXURY FASHION AND AUTO SALES CONCIERGE
01.2010 - Current
Job overview
- Automotive Concierge - Negotiated purchase prices and explained sales, warranty and optional products
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
- Coordinated repair and service appointments for established customers
- Demonstrated car technology options and available amenities and upgrades for each model
- Made car recommendations based on preferences and outlined benefits of each car option
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services
- Located desired vehicles at auctions and other dealerships
- Fashion Concierge - Tracked down hard-to-find merchandise at diverse locations
- Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants
- Circulated and monitored shopper activity within assigned areas to identify customer service opportunities and provide loss prevention control
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Lee Health
Advanced CNA Cardiac/Trauma
04.2023 - 12.2023
Job overview
- Adhered to infection control protocols, charted patient services and activities, cleaned and disinfected equipment, collected specimens, followed care plans, maintained a clean environment, measured and recorded vital signs, monitored physical, emotional, and behavioral changes in patients, reported details of changes to nurses, assisted with toileting, dressed patients with physical challenges, encouraged and motivated patients, changed bed linens, and fed patients according to their dietary needs.
North Collier Hospital - Downtown
CNA Orthopedic/Med Surg
03.2020 - 11.2022
Job overview
- Answered patient call signals, applied clean dressings, slings, stockings, or support bandages, assisted nurses or physicians in the operation of medical equipment or provision of patient care, maintained records of patient care, checked patients' pulse, temperature, and respiration, provided assistance to patients with moving, dressing, and grooming, and cared for patients by changing bed linens, washing and ironing laundry, cleaning, and assisting with their personal care.
Lee Health
CNA SPCU/ Transplant
10.2018 - 01.2019
Job overview
- Adhered to infection control protocols, charted patient services and activities, cleaned and disinfected equipment, collected specimens, followed care plans, maintained a clean environment, measured and recorded vital signs, monitored physical, emotional, and behavioral changes in patients, reported details of changes to nurses, assisted with toileting, dressed patients with physical challenges, encouraged and motivated patients, changed bed linens, and fed patients according to their dietary needs.
North Naples Community Hospital
CNA
06.2014 - 03.2018
Job overview
- Answered patient call signals, applied clean dressings, slings, stockings, or support bandages, assisted nurses or physicians in the operation of medical equipment or provision of patient care, maintained records of patient care, checked patients' pulse, temperature, and respiration, provided assistance to patients with moving, dressing, and grooming, and cared for patients by changing bed linens, washing and ironing laundry, cleaning, and assisting with their personal care.
Sam Galloway Ford
Sales associate/Inventory Marketing
09.2012 - 06.2014
Job overview
- Monitored new product launches in the automotive industry, had sound knowledge of manufacturing principles, wide knowledge of sources of supply, markets, pricing, and commodity trends, achieved various automotive objectives, maintained knowledge of contract procedures, proficient in estimating cost of procedures, proficient in computer programs related to the buying and selling of pre-owned cars, marketed vehicles to dealer websites with accurate equipment and packages listed, worked with auctions on vehicles that weren't approved for sale by the dealer, and made decisions about car quality on the spot.
Germain Big Lot/Germain Auto Advantage
Sales Associate
08.2010 - 04.2012
Job overview
- Described merchandise and explained use, operation, and care of merchandise to customers, recommended, selected, and helped locate or obtain merchandise based on customer needs and desires, greeted customers and ascertained their wants or needs, demonstrated or explained products, methods, or services to persuade customers to purchase products or use services, kept areas neat while working and returned items to correct locations following demonstrations, sold promoted products and kept records of sales, set up and arranged displays or demonstration areas to attract prospective customers, and suggested specific product purchases to meet customers' needs.
Education
Ft Myers Institute of Technology, Ft Myers, FL
Certified Nursing Assistant
06.2014
Socastee High School, Myrtle Beach, SC
High School Diploma
06.2007
Skills
- Decision-Making
- Time management abilities
- Time Management
- Resource Monitoring
- Attention to Detail
- Task Prioritization
- Professional Demeanor
- Active Listening
- Relationship Building
- Team building
- Adaptability and Flexibility
- Problem-Solving
- Problem-solving aptitude
- Critical Thinking
- Epic Systems
- Risk Management
- Process Implementation
- Interdepartmental Functions Coordination
- Employee Supervision
- Employee Training Program
- Budget Development
- Reliability
- HIPAA Guidelines
- Clinical Quality Program Standards
- Written Communication
- Care Delivery
- Patient Relations
- Adaptability
- Risk Analysis
- Data Analysis
- Organizational Skills
- Resource Allocation
- Multitasking
- Problem-solving abilities
- Professionalism
- Team Collaboration
- Continuous Improvement
- Patient Safety
- Health Information Systems
- Inventory and restocking
Accomplishments
Commended for dedicated work ethic and rewarded by steady promotions and training in all aspects of work. Resourceful, energetic, competent, multi-task and results-oriented.
Areas Of Experience
- Orthopedics
- Cardiac
- Transplant
- Med Surg
- SPCU
- ICU
- Cardiac/Trauma
- Home Health Aide
Timeline
RCA Assisted Living
Moorings Park
05.2024
Advanced CNA Cardiac/Trauma
Lee Health
04.2023 - 12.2023
CNA Orthopedic/Med Surg
North Collier Hospital - Downtown
03.2020 - 11.2022
CNA SPCU/ Transplant
Lee Health
10.2018 - 01.2019
CNA
North Naples Community Hospital
06.2014 - 03.2018
Sales associate/Inventory Marketing
Sam Galloway Ford
09.2012 - 06.2014
Sales Associate
Germain Big Lot/Germain Auto Advantage
08.2010 - 04.2012
LUXURY FASHION AND AUTO SALES CONCIERGE
Myself
01.2010 - Current
Ft Myers Institute of Technology
Certified Nursing Assistant
Socastee High School
High School Diploma
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