Crystal Gonzalez Paulin
Twentynine Palms,CA
Summary
Proven Supervisor with a track record of enhancing team productivity and customer satisfaction at Starbucks. Excelled in staff management and process improvement, boosting efficiency through strategic planning and effective problem-solving. Demonstrated leadership by fostering a culture of excellence, emphasizing employee motivation and inventory oversight.
Overview
18
18
years of professional experience
Work History
Supervisor
Starbucks
07.2012 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Supervisor
Del Taco
10.2006 - 09.2012
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
High School Diploma -
Yucca Valley High School
Yucca Valley, CA06.2005
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Strategic Planning
- Inventory Control
- Staff Discipline
- Processes and procedures
- Process Improvement
- Inventory Oversight
- Expectation setting
Timeline
Supervisor
Starbucks
07.2012 - Current
Supervisor
Del Taco
10.2006 - 09.2012
High School Diploma -
Yucca Valley High School
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