CRYSTAL GRIFFIN
Yakima,WA
Summary
Dedicated Sales Associate with a strong background in customer service and sales. Expert in POS systems and cash handling, consistently meeting customer needs and fostering loyalty. Proven success in enhancing store performance through proactive strategies and relationship building.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Van's 1885 Bar & Grill
Naches
08.2016 - 09.2021
- Provided exceptional customer service enhancing guest satisfaction.
- Resolved customer complaints promptly and professionally, fostering customer loyalty and encouraging referrals.
- Memorized menu and specials to minimize order mistakes and enhance overall dining experience.
- Maintained clean dining areas ensuring compliance with health and safety standards.
- Arranged and cleaned tables before guest arrival to create a welcoming atmosphere., contributing to high ratings from health inspectors.
Sales Associate
Walmart
Yakima
11.2019 - 12.2020
- Assisted shoppers with product inquiries, enhancing overall shopping experience.
- Processed sales transactions and handled payments at cash registers, ensuring accurate and efficient service.
- Maintained organized merchandise displays and managed stock levels to align with customer demand.
Sandwich Artist
Subway
Yakima
04.2018 - 08.2019
- Assembled sandwiches tailored to customer specifications, enhancing customer satisfaction.
- Greeted customers warmly and professionally, fostering a welcoming environment that encouraged repeat visits.
- Promptly gave customers information regarding ingredients and nutrition facts.
- Followed proper food handling practices to ensure food safety.
- Organized inventory levels to maintain stock accuracy and restocked shelves promptly, ensuring consistent product availability.
Education
Associate - Psychology
Running Start Program - Communication Studies
Skills
- Product knowledge
- Attention to detail
- Adaptability
- Time management
- Shelf stocking
- Rapport development
- POS system operations
- Problem-solving
- Reliability and punctuality
- Scanning and bagging products
- Greeting customers
- Answering telephones
Certification
- WA State Driver's License
- Food Handlers Permit
- CPR Certification
References
Available Upon Request
Timeline
Sales Associate - Walmart
11.2019 - 12.2020
Sandwich Artist - Subway
04.2018 - 08.2019
Waitress - Van's 1885 Bar & Grill
08.2016 - 09.2021
Yakima Valley Community College - Associate, Psychology
Eastern Washington University - Running Start Program, Communication Studies