Crystal Hammond

Dynamic and results-driven Collections Manager with extensive experience in overseeing blood collection operations and managing donor programs. Adept at leading teams to achieve operational goals, ensuring the highest standards of donor safety and product quality. Proven track record in developing and implementing efficient collection protocols, enhancing donor retention through exceptional service, and fostering collaborative relationships with healthcare professionals. Skilled in optimizing processes, adhering to regulatory requirements, and driving continuous improvement. Committed to advancing organizational objectives and contributing to the success of vital blood donation programs.

Volunteer, Ingram’s Pharmacy, Bakersfield, CA  [05/2018 - Present] 

• Deliver prescription medication to patient homes, nursing facilities, and hospital units
• Organize events to increase community engagement by serve food to nursing homes
• Collaborate with other medical facilities to ensure teamwork and patient satisfaction is met
• Assisted in keeping track of patients records and stocking medicine
• Provide patient education prior to pharmacist related prescription counseling

Pathmaker Critical Care Extender, Palomar Medical Center, Escondido, CA [12/2015 - 08/2018]

• Admitted and conversed with patients while obtaining vitals such as blood pressure, heart rate, and temperature
• Provided high quality, compassionate, and safe patient care within the scope of practice as an intern
• Observed procedures performed by nurses and physician to draw connections between study and practice
• Served and supported clinicians, nurses, and office staff in multiple departments

President and Co-Founder, Pre-Meds without Borders, UCSD, CA [09/2015 - 06/2017] 

• Coordinated and communicated information and updates with advisors, physicians, and seven board members
• Served as a liaison to nonprofit organizations in order to learn about and assist underserved communities of color
• Prepared biweekly meeting agendas and annual retreats with the goal of creating a viable learning and working space for members

Participant, Global Medical Brigades, UCSD, CA [12/2015 - 06/2016]

• Constructed a makeshift medical clinic in a church and provided care for Nicaraguan community members
• Built cement floors and water reservoirs to create durable living and water resources
• Shadowed physicians, compiled medical records, educated children on health topics, and provided assistance to the pharmacist

Participant, Alternative Breaks, UCSD, CA [11/2015 - 06/2016] 

• Designed, revised, and taught a five-day curriculum on empowerment for high school students in rural Belize
• Developed meaningful relationships with students inside and outside the classroom setting
• Organized fundraising events and handled group funding towards trip expenses

• Certified Phlebotomy Technician, National Healthcareer Association [July 2018 - July 2024]
• CPR and AED Certified, American Red Cross [June 2017 - June 2025]