Crystal Hershey
Prospect,PA
Summary
Industrious Bartender with 20+ years experience in a variety of bars. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations.
Overview
20
20
years of professional experience
Work History
Bartender
Slippery Rock Golf Club
Slippery Rock, PA
03.2023 - Current
- Opening/closing duties. Money reconciliation
- Greeted customers and provided excellent customer service.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
Bartender/Shift Leader
W.Ricks Taproom & Grill
Meridian, PA
03.2016 - 07.2023
- Performed opening and closing duties including money reconciliation and restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Resolved customer complaints in a professional manner.
- Trained new bartenders on drink preparation and upselling techniques.
- Host
- Expo
Bartender
Huddle Lounge
Butler, PA
01.2014 - 09.2016
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bar Manager
Michaels Bar & Restaurant
Butler, PA
01.2004 - 08.2012
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures, beer and liquor orders.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
Education
Associate of Science - Medical Assistant
Sanford Brown Institute
Pittsburgh, PA01-2013
Skills
Ramp Certified Advanced knowledge of LCB license laws
Timeline
Bartender
Slippery Rock Golf Club
03.2023 - Current
Bartender/Shift Leader
W.Ricks Taproom & Grill
03.2016 - 07.2023
Bartender
Huddle Lounge
01.2014 - 09.2016
Bar Manager
Michaels Bar & Restaurant
01.2004 - 08.2012
Associate of Science - Medical Assistant
Sanford Brown Institute