Crystal Hutchins
Chantilly,VA
Summary
Skilled in supervising shift operations and ensuring compliance with store procedures and sanitation standards. Trained new hires on customer service protocols and delegated tasks to improve efficiency. Managed inventory and ordered supplies to maintain product quality. Directed cleaning service operations, overseeing scheduling, client communication, and staff supervision while upholding quality through regular inspections.
Overview
16
16
years of professional experience
Work History
Shift Leader
Loves Travel Stop
Blacksburg, South Carolina
02.2024 - Current
- Supervised team members during shift operations at travel stop store.
- Opened and closed the store using Love’s Travel Stop procedures.
- Trained new hires on customer service and daily tasks.
- Delegated tasks to employees while monitoring progress to ensure timely completion and operational effectiveness.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Managed inventory by monitoring stock levels, ordering supplies as needed, and verifying product quality for sale.
Business Owner
Shelby Maid Service
Shelby, Nc
10.2010 - 03.2023
- Directed Shelby Maid Service operations, scheduling, and daily cleaning assignments.
- Managed client communication, service requests, and appointment confirmations for Shelby Maid Service.
- Hired, trained, and supervised cleaning staff for Shelby Maid Service homes.
- Inspected completed cleanings to maintain Shelby Maid Service quality standards.
- Built customer relationships and handled service concerns for Shelby Maid Service clients.
- Ordered cleaning supplies and maintained inventory for Shelby Maid Service crews.
- Kept records for production, inventory, income, and expenses.
Education
East Gaston High School
Mt Holly , Nc Skills
- Sanitation compliance
- Sanitation compliance
- Inventory control
- Sanitation compliance
Timeline
Shift Leader
Loves Travel Stop
02.2024 - Current
Business Owner
Shelby Maid Service
10.2010 - 03.2023
East Gaston High School