Ryan Connor
San Diego,CA
Summary
A Motivated Shift Leader who is enthusiastic about helping team members meet and succeed their goals and duties with supportive leadership. Talented trainer and problem-solver with front-line experience with customers. Exceeds in balancing customer, company and employee needs at the same time, keeping the business flowing without any flaws.
Overview
1
1
Language
2
2
years of professional experience
Work History
Shift Leader
Rita’s Italian ice
Virginia Beach, VA
09.2024 - 05.2026
- Supervised daily operations and staff during busy shifts.
- Trained new employees on food safety and customer service standards.
- Managed inventory levels and restocked supplies as store needed.
- Monitored cash handling procedures and balanced registers at end of shifts.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Ensured cleanliness of the store and maintained health regulations.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Monitored and replenished ice levels for service.
- Created promotional displays to attract customers.
- Customer service / support
- Money skills
- Team work
- Team communication
- Trusted in store alone to close and open.
- Cashier
- Money handler
- Clean in fast paced environment.
- Customer upsell
- Product Production
Education
Kempsville Highschool
Virginia Beach, VASkills
- Shift leadership
- Team supervision
- Employee training
- Team building
- Inventory management
- Inventory counts
- Sanitation compliance
- Food safety standards
- Cash handling procedures
- Cash handling
- POS system operation
- Sales and upselling
- Shift checklists
- Time management
- Problem solving
- Customer service
- Cleanliness standards
- Positive attitude
- Cleanliness standards
Languages
English
Full Professional
Timeline
Shift Leader
Rita’s Italian ice
09.2024 - 05.2026
Kempsville Highschool