Summary
Overview
Work History
Education
Skills
Cyndi resume
Timeline
Generic

Cynthia Goodine

Bickmore

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.

Skilled Shift Leader with experience in overseeing daily operations, managing staff schedules, and addressing customer concerns. Strengths include strong communication skills coupled with problem-solving abilities and keen attention to workflow efficiency. Have consistently demonstrated leadership qualities by fostering team cohesion and enhancing operational performance in previous roles.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience
1981
1981
years of post-secondary education

Work History

Shift Leader

Walgreens
Clay
02.2019 - 02.2025
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.

Deli/Cashier Team Lead

Go Mart
Clay
06.2018 - 09.2018
  • Adhered to health codes regulations regarding sanitation practices in the deli area.
  • Maintained cleanliness in the deli area by wiping down counters and cleaning spilled food or drink items.
  • Processed returns and exchanges efficiently while providing excellent customer service.

Toll Collector

Fanueil
West Palm Beach
01.2016 - 02.2017
  • Conducted random audits of cash drawers to ensure accuracy of funds collected.
  • Inspected vehicles for proper registration tags and safety equipment as required by law.
  • Maintained cleanliness of work area including booths, parking areas, restroom facilities and other public areas.
  • Provided customer service to patrons in a courteous and professional manner.
  • Greeted customers, assessed toll fees and collected payment.
  • Operated computerized toll collection systems accurately and efficiently.
  • Monitored traffic flow, maintained order on the roadways, and reported any suspicious activity to supervisors.

Room Attendant

Key Largo Hotel
Key Largo
10.2013 - 12.2013
  • Reported lost-and-found items promptly to the supervisor or manager on duty.
  • Ensured that all appliances were in proper working order by testing them regularly.
  • Greeted guests warmly upon arrival at the hotel and provided assistance with luggage when necessary.
  • Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
  • Delivered items requested by guests such as extra pillows or blankets in a timely manner.
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Swept hallways, lobbies, stairwells, elevators, restaurants, lounges and other public areas as needed.
  • Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
  • Folded laundry items such as sheets and towels according to established standards.

Education

Certificate - Tourism And Travel Management

A CT Travel School
Pompano Beach, FL
09.1985 - 05.1986

Margaretta High School
Castalia, OH

Skills

  • Cash handling
  • Employee monitoring
  • Customer service
  • Sanitation compliance
  • Team leadership

Cyndi resume

  • Notary commission expires July 24,2028

Timeline

Shift Leader

Walgreens
02.2019 - 02.2025

Deli/Cashier Team Lead

Go Mart
06.2018 - 09.2018

Toll Collector

Fanueil
01.2016 - 02.2017

Room Attendant

Key Largo Hotel
10.2013 - 12.2013

Certificate - Tourism And Travel Management

A CT Travel School
09.1985 - 05.1986

Margaretta High School

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