Crystal Jackson
Columbus,GA
Summary
Exhibited strong clinical skills in patient communication and support, fostering reliable relationships and enhancing overall patient experience.
Overview
20
20
years of professional experience
Work History
LPN
First Class Healthcare
Columbus Ga
12.2025 - Current
- Documented patient assessments accurately in electronic health records for continuity of care.
- Mentored junior staff, enhancing their clinical skills and promoting best practices in nursing care.
- Led quality improvement initiatives to enhance patient outcomes and streamline workflow processes.
- Evaluated patient progress regularly, adjusting care plans based on individual needs and responses.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Obtained patient vital signs and input/output measurements from inpatients.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Delivered wound care and managed dressings, preventing infections and promoting healing.
LPN
Centurion
Columbus, GA
07.2025 - 12.2025
- Administered medications and monitored patient vitals to ensure optimal care and safety.
- Collaborated with healthcare team to develop and implement individualized patient care plans.
- Assisted in procedures, providing support and comfort to patients during treatments.
- Educated patients and families on health management and post-discharge care instructions.
- Administered medications to ensure adherence to treatment plans, improving health outcomes.
- Administered medications and injections to patients.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
LPN
Spring Harbor
Columbus, GA
04.2025 - 06.2025
- Administered medications and monitored patient vital signs to ensure optimal health outcomes.
- Collaborated with healthcare team to develop and implement individualized care plans.
- Educated patients and families on disease management and health maintenance strategies.
- Assisted in wound care, IV therapy, and other nursing procedures to enhance patient recovery.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
LPN
LHC Group
Columbus, Ga
11.2024 - 04.2025
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
LPN
Magnolia Manor Senior Living
Columbus, Ga
09.2024 - 11.2024
- Administer care such as prescribing medications and giving insulin shots
- Monitor patient’s vital signs
- Develop care plans
- Perform medical tasks such as collecting lab samples
- Observe patients and report adverse reactions
- Communicate changes in patients’ behavior to physicians and family members
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
Nursing Assistant
St. James Place Personal Care Home
Columbus, GA
06.2006 - 03.2024
- Observe patients during rounds, reporting any health issues to nurses
- Take and monitor vital signs
- Help administer patient medication
- Check proximity, placement, and safety of patient
- Assist patients entering or exiting bed, walking, provide patient hygiene, monitoring patient intake and output
- Assist with routine task that need completed
- Maintain a clean a safe environment for safety of patient and others
Nursing Assistant
Brick wood Assisted Living
Columbus, GA
01.2021 - 07.2022
- Observe patients during rounds, reporting any health issues to nurses
- Take and monitor vital signs
- Help administer patient medication
- Check proximity, placement, and safety of patient
- Assist patients entering or exiting bed, walking, provide patient hygiene, monitoring patient intake and output
- Assist with routine task that need completed
- Maintain a clean a safe environment for safety of patient and others
Customer Service Representative
Total Systems
Columbus, GA
08.2008 - 12.2008
- Respond to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards
- Receive and / or place telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures
- Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical / service areas
- Maintain detailed and current knowledge of the company’s / assigned client’s products and services
- Analyze customer service needs for communication to service and technical departments, when applicable
Retail Associate
Target
Columbus, GA
08.2006 - 03.2007
- Engage with customers in a genuine way, which includes asking questions to better understand their specific needs
- Scan and bag all customer items efficiently
- Work efficiently to minimize customer wait time while maintaining customer service and accuracy
- Be knowledgeable about the tools, products, and services available in the total store to solve issues for the customer and improve their experience
- Make the customer aware of current and upcoming brand launches, store activities and events
- De-escalate any negative situations and recover the customer shopping experience while following Target’s policies and procedures
- Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers)
- Stock supplies during store open hours while being available for the customer
Education
Licensed Practical Nursing - Nursing
Columbus Technical College
Columbus, Ga06.2024
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Hardaway High School
05.2006
Skills
- Focused efforts on aligning team activities with organizational goals to maximize outcomes
- Pursued challenges with determination to foster success and growth
- Led teams to achieve project goals by fostering a culture of accountability and excellence Managed resources effectively to optimize productivity and ensure timely completion of objectives Cultivated a proactive work ethic that drove team performance and strategic outcomes
- Adjusted strategies and approaches to align with dynamic employer requirements
- Adapted swiftly to new skills, contributing to team efficiency and project success
- Developed advanced communication skills to facilitate effective collaboration and information exchange
- Developed advanced customer service skills to improve client interactions and satisfaction
- Ensured accuracy and precision in deliverables to uphold quality standards
- Oversaw care plans for senior residents, ensuring alignment with health and wellness objectives Coordinated with multidisciplinary teams to implement effective support strategies Mentored junior staff to enhance service delivery and resident satisfaction
- Trained in CPR and BLS to enhance patient safety and support healthcare operations
- Utilized MS Word, Excel, PowerPoint, and Access to streamline workflows and improve presentation quality
- Administered medications accurately and timely to support optimal patient health outcomes
- Conducted continuous monitoring of vital signs to support timely medical interventions
- Maintained detailed medical records to support patient care and facilitate effective communication among healthcare providers
- Oversaw care plans for geriatric patients to ensure comprehensive support and optimal health outcomes Collaborated with multidisciplinary teams to implement effective treatment strategies Mentored junior nursing staff in best practices for geriatric care
Timeline
LPN
First Class Healthcare
12.2025 - Current
LPN
Centurion
07.2025 - 12.2025
LPN
Spring Harbor
04.2025 - 06.2025
LPN
LHC Group
11.2024 - 04.2025
LPN
Magnolia Manor Senior Living
09.2024 - 11.2024
Nursing Assistant
Brick wood Assisted Living
01.2021 - 07.2022
Customer Service Representative
Total Systems
08.2008 - 12.2008
Retail Associate
Target
08.2006 - 03.2007
Nursing Assistant
St. James Place Personal Care Home
06.2006 - 03.2024
Licensed Practical Nursing - Nursing
Columbus Technical College
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Hardaway High School