Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal
Timeline
Barista

Crystal Johnson

Account Executive
Lakewood,OH

Summary

Engaging and personable Oncology Certified registered nurse with a demonstrated history of working within several areas of the health care industry. Lifelong learner with a passion for educating patients, their families and peers. Driven Account Executive dedicated to increasing business opportunities through dynamic marketing strategies, sharp communication skills and commitment to customer service. Knowledgeable about conflict resolution, solutions-oriented problem solving. Known for excellent customer service and establishing and maintaining excellent rapport. Remains polished and gentle even under extreme stress.

Overview

18
18
years of professional experience
11
11
years of post-secondary education
8
8
Certifications

Work History

Hospice Account Executive

Elara Caring
Mentor, Ohio
09.2021 - Current
  • Energetic educator that passionately delivers information in order to enhance benefit understanding.
  • Combines educational and clinical expertise to optimize product presentation points.
  • Deliveres targeted multi-platform integrated sales presentations, facilitating customer base expansion and revenue generation.
  • Skilled multi-tasker, able to coordinate and follow through on stated objectives while remaining available to customer and client needs.
  • Builds and strengthens relationships with new and existing accounts to drive revenue growth through thoughtful route plans.


Registered Nurse Medical Surgical Hematolgy/Oncology

Cleveland Clinic
Cleveland, Ohio
03.2013 - Current
  • Educates patients and families on various treatment plans and complex monitoring including, but not limited to Plurex catheters, JP drains, chest tubes, corpaks, peg tubes, tube feeding, PPN/TPN, chemotherapy regimens including clinical trials, titration of IVIG, Rituxin, various specialty IV drips per hospital policies.
  • Vascular Access Registered Nurse (VARN) Skilled in managing peripheral venous access, central lines, including, but not limited to: medports, PICC's, HOHNs, Hickmans, PermaCaths.
  • Provides exceptional care to high-acute oncology patients needing complex monitoring and emotional support through varying treatment courses.
  • Diverse clinical experience in Bone Marrow Transplant, Leukemia, Hospice and Palliative medicine, Solid Tumor Oncology, Medical/Surgical Nursing, Post Surgical Patients, Neurology, Gastroenterology
  • Collaborates with various healthcare professionals to determine specific and individualized care plan focusing on patient goals and advocacy.
  • Coordinates nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
  • Trains and mentors new nurses in proper techniques, care standards, operational procedures and safety protocols.

Licensed Practical Nurse

Cleveland Clinic-Taussig Cancer Center
Cleveland, Ohio
11.2009 - 03.2013
  • Educated patient and families on various hormonal and colony stimulating factor medications including, but not limited to: Zoladex, Lupron, Faslodex, Neulasta, Neupogen, N-Plate, Procrit.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Comforted and counseled patients and families throughout care process.


Licensed Practical Nurse

Cleveland Clinic-Subacute
Cleveland, OH
07.2008 - 11.2009
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Coordinated with various therapy departments to optimize patient healing and educated patients to facilitate safe discharge.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Performed extensive wound dressing changes including wound vacs.


State Tested Nursing Assistant

Wayne County Care Center
Wooster, Ohio
07.2004 - 07.2008
  • Provided direct personal patient observation, care and assistance to 15 patients per shift in long term care facility.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Trained and mentored new employees.

Education

Bachelor of Science - Nursing

Western Governors University
Salt Lake City, UT
03.2018 - 02.2022

Associate of Science - Nursing

Fortis College - Cuyahoga Falls
Cuyahoga Falls, OH
09.2010 - 08.2012

Certificate - Licensed Practical Nurse

Wayne County Schools Career Center
Smithville, OH
06.2006 - 02.2008

Dalton Local High School
Dalton, Ohio
08.2000 - 06.2004

Skills

Patient and family education

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Accomplishments

  • Cleveland ONS Membership and Engagement Chair, 2022
  • Cleveland ONS Board Member Mentee, 2021
  • Nurse Specialty Spotlight: Oncology Nursing. Cleveland Clinic Interview. May, 2020
  • Chosen as an Oncology Nurse team leader for Cleveland Clinic Hope Hospital. April, 2020
  • Participated in an OCN question workshop and developed OCN questions. March, 2020
  • Oncology Nursing Conference Poster Presenter: Early Recognition of Delirium Leads to Early Intervention and Decreasing Length of Stay for Hospitalized Oncology Patients. March, 2019
  • Employee of the Month. G70 Oncology. August, 2018
  • Employee of the Month. U31 Subacute. November 2008.

Certification

Basic Life Support

Personal

Born in Dalton, Ohio. Enjoys friends, family, yoga and ice cream. Volunteers at Hope Lodge, The Mens Shelter and Cleveland based boys charter school. Successfully organized fundraising opportunities including: t-shirts sales, various unit based fundraising events, as well as ticket sales and basket raffles at a local restaurant raising over $5000 to assist families that have loved ones to cancer. Coordinates with local non-profit Becca's Blessings to provide Christmas gifts to children.


Timeline

Hospice Account Executive

Elara Caring
09.2021 - Current

Basic Life Support

02-2021

Oncology Certified Nurse

07-2019

Vascular Access Resource Nurse (VARN)

06-2018

Bachelor of Science - Nursing

Western Governors University
03.2018 - 02.2022

Unit Based Pain Mentor

06-2015

Nurse Preceptor Training

05-2015

Charge Nurse Training

05-2015

Peripheral Vesicant Nurse

10-2013

Registered Nurse Medical Surgical Hematolgy/Oncology

Cleveland Clinic
03.2013 - Current

Associate of Science - Nursing

Fortis College - Cuyahoga Falls
09.2010 - 08.2012

Licensed Practical Nurse

Cleveland Clinic-Taussig Cancer Center
11.2009 - 03.2013

ONS Biotherapy Training

04-2009

Licensed Practical Nurse

Cleveland Clinic-Subacute
07.2008 - 11.2009

Certificate - Licensed Practical Nurse

Wayne County Schools Career Center
06.2006 - 02.2008

State Tested Nursing Assistant

Wayne County Care Center
07.2004 - 07.2008

Dalton Local High School
08.2000 - 06.2004
Crystal JohnsonAccount Executive