Crystal Johnson
Sarasota,FL
Summary
Motivated Courier with significant experience transporting medical records and specimens. Detailed and focused on delivering items within designated timeframes. Possesses valid driver's license and clean driving record. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Case Manger
Multicultural Heath Institute
Sarasota, FL
01.2023 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Conducted home visits to assess the safety of living environments for clients.
- Developed individualized care plans with input from clients and their families.
- Collaborated with medical professionals to coordinate treatment plans for clients.
Cook/Owner/Operator
Aunties Antique Mall
Sarasota, FL
04.2015 - Current
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ordered supplies as needed for the kitchen.
- Supervised and trained kitchen staff on proper preparation techniques.
Phlebotomist/Medical Courier
Lab Services Inc
Sarasota, FL
06.2021 - 01.2023
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Educated patients on proper blood draw techniques.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Loaded and unloaded cargo from trucks, vans, and containers.
- Inspected shipments for damages or discrepancies; recorded any issues found.
- Communicated with customers to coordinate delivery times.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
Personal Vehicle Driver
UPS
Sarasota, FL
10.2021 - 01.2022
- Assisted in loading and unloading of goods to be transported.
- Ensured the safety of passengers during transport.
- Maintained vehicle cleanliness and ensured it was kept in good condition.
- Followed specific routes and adhered to traffic laws while driving.
- Performed daily pre-trip inspections of vehicles including checking fluid levels, tire pressure, brakes, lights.
- Recorded delivery information such as items delivered, destinations, mileage.
Education
Certificate / License - Certified Nursing Assistant
Horizon Health Institute
Fort Myers, FL04.2008
Certificate - Home Health Aide
Suncoast Technical College
Sarasota, FL02.2003
Certificate - Phlebotomy
J.H Floyd Nursing Home
Sarasota, FL06.2002
High School Diploma -
Riverview High School
Sarasota, FL05.1993
Skills
- Case Management
- Care Coordination
- Community Outreach
- Patient Support
- Regulatory Compliance
- Records Management
- Referral Coordination
- Dispatch Collaboration
- Schedule Adherence
- Delivering Time-Sensitive Specimens
- GPS Navigation
- GPS Systems
- Delivery and Pickup
- Smartphone Usage
- Loading and Unloading Materials
References
References available upon request.
Timeline
Case Manger
Multicultural Heath Institute
01.2023 - Current
Personal Vehicle Driver
UPS
10.2021 - 01.2022
Phlebotomist/Medical Courier
Lab Services Inc
06.2021 - 01.2023
Cook/Owner/Operator
Aunties Antique Mall
04.2015 - Current
Certificate / License - Certified Nursing Assistant
Horizon Health Institute
Certificate - Home Health Aide
Suncoast Technical College
Certificate - Phlebotomy
J.H Floyd Nursing Home
High School Diploma -
Riverview High School