Crystal Kelley
West Palm Beach,FL
Summary
Dynamic mental health professional with extensive experience at Sandy Pines Residential Treatment Center, excelling in crisis intervention and therapeutic communication. Proven ability to assist in patient individualized treatment plans and foster compassionate care, while training staff in trauma-informed practices. Strong problem-solving skills and a commitment to patient safety drive successful outcomes in high-stress environments.
Overview
19
19
years of professional experience
Work History
Lead Mental Health Technician
Sandy Pines Residential Treatment Center
Tequesta, Fl
03.2010 - Current
- Supervised daily operations of mental health programs to ensure patient safety and compliance with treatment plans.
- Led crisis intervention initiatives, effectively managing high-stress situations to support patient needs.
- Trained and mentored new staff on therapeutic techniques and best practices in patient care.
- Collaborated with interdisciplinary teams to develop individualized treatment plans for residents.
Aftercare Counselor
Grassy Waters Elementary
West Palm Beach, FL
08.2006 - 07.2009
- Developed and implemented engaging activities for students in aftercare program.
- Provided guidance and support to children, fostering social skills and emotional development.
- Collaborated with parents and teachers to address student needs effectively.
- Monitored student behavior, ensuring a safe and supportive environment.
Education
No Degree - Nursing
Palm Beach State College
Lake Worth, FLHigh School Diploma -
Inlet Grove Community High School
Riviera Beach, FL05.2004
Skills
- Clinical documentation
- Self-care techniques
- Mental health counseling
- Family support
- Therapeutic communication
- Trauma-informed care
- Problem-solving
- Behavior observation
- Compassionate care
- De-escalation techniques
- Excellent customer service skills
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Verbal and written communication
- Professionalism
Timeline
Lead Mental Health Technician
Sandy Pines Residential Treatment Center
03.2010 - Current
Aftercare Counselor
Grassy Waters Elementary
08.2006 - 07.2009
No Degree - Nursing
Palm Beach State College
High School Diploma -
Inlet Grove Community High School