Crystal Kilgore

• Assisted nursing staff with patient care, ensuring timely completion of tasks and improved
• Managed incoming calls and directed to appropriate department.
• Maintained rapport with physicians, nurse,s and other healthcare personnel.
• Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
• Maintained clean and organized front desk, contributing to welcoming environment for patients and visitors.
• Enhanced patient satisfaction by providing empathetic support and clear communication during stressful situations.

• Recorded and monitored patient vital signs consistently.
• Coordinated and maintained appointment calendars.
• Conducted phlebotomy procedures when required.

Supported elderly clients in performing everyday tasks.

Delivered meaningful interaction and engagement.

• Supported patients by performing fundamental duties per assigned unit requirements.
• Delivered compassionate care through effective communication with both patients and families.
• Performed blood sample collection and preparation procedures.

Supported performance improvement initiatives by collecting data, tracking performance metrics and addressing patient requests.

• Coordinated the flow of patients during check-in and checkout.
• Executed crucial tasks for decontaminating and sterilizing surgical supplies.
• Aided in positioning patients under supervision of authorized practitioner.
• Coordinated supply orders, ensuring timely inventory replenishment.
• Maintained organization of assigned work unit.