Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Crystal Kosnjek

Omaha,NE
Crystal Kosnjek

Summary

Seasoned restaurant manager with 20 years of experience in leading teams to achieve company goals and mission. Proven track record in optimizing operations, enhancing customer satisfaction, and driving revenue growth. Adept at strategic planning, team development, and maintaining high standards of service and quality. Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.

Overview

12
years of professional experience
1
Certification

Work History

Self Employed Uber/Lyft

Uber/Lyft Driver
02.2023 - Current

Job overview

  • Provided safe, reliable, and efficient transportation services to over 1500 passengers, consistently maintaining high ratings and positive feedback.

Broncos

Manager
06.2022 - 02.2023

Job overview

    • Managed cash register operations, provided seamless customer transactions, conducted employee training, upheld restaurant cleanliness standards, and assisted in food preparation.
    • Accomplished multiple tasks within established timeframes.

Freddy's Frozen Custard & Steakburgers

General Manager
03.2016 - 06.2022

Job overview

  • Enforced company policies and procedures, orchestrated schedules, oversaw profit and loss management, consistently surpassed sales targets, maintained health and safety standards, recruited and trained team of employees, achieved outstanding Mystery Shopper scores, and fostered growth within organization.
  • Drove year-over-year business growth by 25-30% while leading operations, strategic vision, and long-range planning.
  • Developed and implemented strategies to increase sales and profitability

Pizza Hut

Assistant Restaurant Manager
03.2012 - 05.2014

Job overview

  • Direct supervision and management of team, placed food and supplies orders, oversaw labor management and cost control, handled customer concerns, completed payroll, conducted inventory assessments, adhered to food safety protocols, performed interviews and employee evaluations, and delegated tasks strategically.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Education

Metropolitan Community College in Omaha
, Omaha, NE

Associate of Arts from Business Management
05.2013

Skills

  • Restaurant Management
  • Leadership
  • Profit & Loss
  • Scheduling and Forecasting
  • Inventory
  • Business development
  • Interview, hiring and training
  • Food Safety
  • Budgeting Financials
  • Microsoft Publisher, Word, Excel
  • Team building and development
  • Communication skills
  • Customer service

Certification

ServSafe, 08/01/23, 08/01/28

Timeline

Uber/Lyft Driver

Self Employed Uber/Lyft
02.2023 - Current

Manager

Broncos
06.2022 - 02.2023

General Manager

Freddy's Frozen Custard & Steakburgers
03.2016 - 06.2022

Assistant Restaurant Manager

Pizza Hut
03.2012 - 05.2014

Metropolitan Community College in Omaha

Associate of Arts from Business Management
ServSafe, 08/01/23, 08/01/28
Crystal Kosnjek