Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Leonor

Las Vegas

Summary

Reliable and people-focused professional with experience in both customer service and healthcare settings. Skilled in creating positive experiences, supporting team operations, and communicating clearly in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Medical Assistant

WHASN West Valley
01.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Prepared lab specimens for diagnostic evaluation.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed medical records management, including filing, organizing and scanning documents.

Hostess

Tim Ho Wan
05.2022 - 10.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

Hostess

Shabuya
04.2021 - 05.2022
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Durango High School
Las Vegas

Skills

  • Medical office administration
  • Phone etiquette
  • Positive and professional
  • Strong interpersonal skills
  • Customer service
  • Customer service expertise

Timeline

Medical Assistant

WHASN West Valley
01.2024 - Current

Hostess

Tim Ho Wan
05.2022 - 10.2023

Hostess

Shabuya
04.2021 - 05.2022

Durango High School

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