Crystal Lighty
Darlington,SC
Summary
Dynamic Medical Assistant with a proven track record at McLeod Regional Medical Center, skilled in HIPAA compliance and clinical documentation. Enhanced patient safety through effective infection control protocols and trained ER staff, fostering a competent team. Committed to delivering exceptional patient care and improving operational efficiency in fast-paced environments.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
13
13
years of professional experience
Work History
Medical Assistant
McLeod Regional Medical Center
10.2017 - Current
- Implemented infection control protocols, maintaining sterile environments to enhance patient safety during procedures.
- Trained new ER staff on clinical procedures and use of emergency tools to foster team competency
- Conducted thorough documentation of patient assessments and treatments in electronic health records for accuracy.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collaborated with physicians and nursing staff to ensure efficient patient flow and quality care delivery.
Mobile Sales Associate
Best Buy
08.2016 - 10.2017
- Enhanced customer engagement through personalized sales techniques, leading to increased satisfaction.
- Assisted in inventory management, ensuring optimal stock levels and product availability.
- Educated customers on product features, benefits, and usage to facilitate informed purchasing decisions.
- Collaborated with team members to develop promotional strategies that drove store traffic and sales growth.
Tobacco Cashier
Sam's Club
07.2014 - 09.2016
- Processed tobacco sales transactions efficiently and accurately.
- Maintained compliance with state and federal regulations regarding tobacco sales.
- Assisted customers in selecting appropriate tobacco products based on preferences.
- Monitored inventory levels, ensuring product availability for customers.
- Resolved customer inquiries and complaints effectively to maintain satisfaction.
- Implemented best practices for customer service to enhance shopping experience.
CNA
Bethea Retirement Community
01.2013 - 07.2016
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Developed personalized care plans in collaboration with healthcare teams.
- Trained new staff on best practices for resident care and safety protocols.
Cashier
McDonald's
09.2012 - 07.2014
- Processed customer transactions accurately and efficiently in high-volume environment.
- Maintained cleanliness and organization of workstations to enhance customer experience.
- Assisted in training new team members on cash handling procedures and customer service standards.
- Resolved customer inquiries and complaints promptly to ensure satisfaction and loyalty.
Education
No Degree - Biology
Francis Marion University
Florence, South Carolina, SCNo Degree - Nursing
Florence-Darlington Technical College
Florence, South Carolina, SC08-2017
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Clinical documentation
- Direct patient care
Timeline
Medical Assistant
McLeod Regional Medical Center
10.2017 - Current
Mobile Sales Associate
Best Buy
08.2016 - 10.2017
Tobacco Cashier
Sam's Club
07.2014 - 09.2016
CNA
Bethea Retirement Community
01.2013 - 07.2016
Cashier
McDonald's
09.2012 - 07.2014
No Degree - Biology
Francis Marion University
No Degree - Nursing
Florence-Darlington Technical College