Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Crystal Livesay

Colonial Heights,VA

Summary

Experienced Medical Assistant with knowledge of medical regulations and policies.

Offers strong dedication to patient care.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sr. Registration Leader

Bon Secours
04.2023 - Current
  • Patient care
  • Administrative Support
  • Triage
  • Leadership role

CMA

AFC Urgent Care
05.2019 - 03.2023
  • CCMA covid testing, blood draws, drug screens, vitals, emergency care.

CCMA

Better Med Care
11.2014 - 04.2019
  • Roomed patients
  • Vitals
  • Admin support

Pharmacy Technician

CVS
09.2012 - 11.2014
  • Filled prescriptions, submitted claims to various insurance companies, counted inventory, cash handling and answered phones

Customer Service Representative

Teletech
06.2012 - 09.2013
  • Processed payments, took inbound calls and filed complaints

Customer Service Representative

GDIT/Maximus
06.2007 - 06.2012
  • Filed Medicare claims, provided policy information, professional phone voice

Education

Associate Degree in Medical Assisting -

ECPI University
Richmond, VA
02.2020

Skills

  • EMR Systems
  • Phlebotomy: Venipuncture, proper specimen handling/processing, maintain equipment and supplies
  • Triage
  • Front desk
  • Vital Signs
  • CPR/Basic Life Support Certified, obtained 10/16/2019
  • Medical Office Procedures: Electronic scheduling and records, knowledgeable of HIPAA, and Insurance plans
  • Experience Administering Injections
  • Certified Medical Assistant, obtained 03/27/2020
  • Phone Etiquette

Certification

  • Certified Phlebotomy Technician
  • Certified Medical Assistant
  • CCMA Certification
  • BLS Certification
  • CPR Certification

Timeline

Sr. Registration Leader

Bon Secours
04.2023 - Current

CMA

AFC Urgent Care
05.2019 - 03.2023

CCMA

Better Med Care
11.2014 - 04.2019

Pharmacy Technician

CVS
09.2012 - 11.2014

Customer Service Representative

Teletech
06.2012 - 09.2013

Customer Service Representative

GDIT/Maximus
06.2007 - 06.2012

Associate Degree in Medical Assisting -

ECPI University

Similar Profiles

CREATE PROFILE
Crystal Livesay