Crystal Malone
Orange,Texas
Summary
- Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
- Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Hostess and Togo
Spanky's Bar & Grill
Orange, TX
06.2021 - 06.2023
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Used cash registers and credit card machines to cash out customers.
- Completed daily side work and opening and closing duties without fail.
Assistant Manager
C3 Oil Company
Sour Lake, TX
06.2023 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Completed daily paperwork and inventory paperwork using excel spreadsheets
Education
Associate Of General Studies - Business
Lamar State College - Orange
Orange, TX06.2023
Associate of Science in Business - Business
Lamar State College Orange
Orange, TX06.2023
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Employee Scheduling
- Recruiting and interviewing
- Project management abilities
- Team Leadership
- Teamwork and Collaboration
- Computer Skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Roles And Responsibilities
Filing:
- Organizing files in alphabetical order.
Customer Service:
- Ensuring every customer is satisfied.
Assistant Manager:
- Counting money and making bank deposits.
- Daily paperwork and inventory paperwork.
- Applying invoices into excel.
- Creating grocery orders weekly to keep up inventory.
- Help organize weekly schedules.
- Submit weekly hours for payroll.
Timeline
Assistant Manager
C3 Oil Company
06.2023 - 02.2024
Hostess and Togo
Spanky's Bar & Grill
06.2021 - 06.2023
Associate Of General Studies - Business
Lamar State College - Orange
Associate of Science in Business - Business
Lamar State College Orange