Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Rebecca Folderauer

Bel Air,MD

Summary

Dynamic professional with a proven track record of handling high-stress situations and improving service standards across diverse roles, including a notable tenure at Chili's Restaurant. Excels in multitasking and problem-solving while blending strong time management and delivering high quality service. Demonstrates ability to enhance team efficiency and customer satisfaction through initiative-taking and detail-oriented practices. Looking to transition into a new field, bringing focus on my degree in Criminal Justice.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Togo Specialist

Chili's Restaurant
09.2023 - Current
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.

Maid/House Cleaner

Myself
01.2022 - 01.2024
  • Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
  • Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
  • Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
  • Engaged positively with residents while cleaning apartments and common areas.

Pro Desk Associate

Home Depot
01.2022 - 02.2023
  • Completed cashier and point of sale operations.
  • Answered phones and assisted callers with inquiries.
  • Established relationships with guests to grow and retain client base.
  • Helping contractors order large amounts of product for their project/projects.

Education

Associate of Arts - Criminal Justice

Harford Community College
Bel Air, MD
01-2024

Skills

  • Strong multitasking
  • Quick learner
  • Initiative-taking
  • Flexibility
  • Detail-oriented
  • Point of sale systems
  • Money handling
  • Teamwork and collaboration
  • Time management
  • Problem-solving abilities
  • Attention to detail
  • Professional appearance

Certification

  • CPR/AED Certification

Interests

  • Documenting and sharing travel experiences
  • DIY and Home Improvement
  • Historical Exploration
  • Criminal Justice, all fields
  • Hiking

Timeline

Togo Specialist

Chili's Restaurant
09.2023 - Current

Maid/House Cleaner

Myself
01.2022 - 01.2024

Pro Desk Associate

Home Depot
01.2022 - 02.2023

Associate of Arts - Criminal Justice

Harford Community College

Similar Profiles

CREATE PROFILE
Rebecca Folderauer