Crystal Markgraf
Arlington,TX
Summary
Detail-oriented Billing Clerk with 6+ years experience in the commercial tire industry, excelling in high-volume invoice processing and time management. Proven ability to enhance operational efficiency through streamlined processes and effective teamwork. Committed to delivering accurate billing solutions while managing multiple tasks.
Overview
25
25
years of professional experience
Work History
Owner
Delivered by Crystal
Arlington, TX
04.2019 - Current
- Ensure timely and efficient delivery of orders to designated locations.
- Communicate effectively with customers regarding delivery status and potential delays.
- Manage customer inquiries and complaints in polite and professional manner.
Billing Clerk
Southern Tire Mart
Dallas, TX
06.2008 - 12.2011
- Coordinated order processing and billing tasks for mounted tire, delivery, and outside service departments.
- Assisted colleagues in resolving billing issues, promoting teamwork and knowledge sharing.
- Audited and confirmed accuracy of billing information to ensure data integrity.
- Processed high volume of invoices while maintaining attention to detail.
- Supported month-end closing activities to maintain an organized financial reporting process.
- Interacted with customers to resolve billing disputes and obtain order requests.
- Optimized ordering and billing processes to enhance operational efficiency and minimize errors.
- Collaborated with billing software engineers to refine system features, ensuring improved billing accuracy and user satisfaction.
- Trained new staff on billing software and best practices for accurate invoicing.
Billing Clerk
Tire Distribution Systems
Dallas, TX
04.2001 - 11.2003
- Performed billing tasks for inside service, small order delivery, and retread departments.
- Operated various billing systems to facilitate timely and correct invoice processing.
- Collaborated with multiple departments to check proper billing information.
- Generated and mailed invoices, payment reminders, and financial notices.
- Supported colleagues in executing various office responsibilities to enhance operational efficiency.
Education
Registered Nursing
South Plains College
Levelland, TXHigh School Diploma -
Winfree Academy
IrvingSkills
- Invoice processing
- Attention to detail
- Data accuracy
- Time management
- Verbal and written communication
- Teamwork and collaboration
- Customer relations
Timeline
Owner
Delivered by Crystal
04.2019 - Current
Billing Clerk
Southern Tire Mart
06.2008 - 12.2011
Billing Clerk
Tire Distribution Systems
04.2001 - 11.2003
Registered Nursing
South Plains College
High School Diploma -
Winfree Academy