Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Martinez

Macon,GA

Summary

Adaptable, Qualified, and Attentive Data Entry Clerk with 4 years of success managing information in different types of database systems. Independent and quick thinking team player seeking a role offering increased responsibility. Also a General warehouse laborer with 2 years of experience in warehouse operations. Physically fit and able to lift packages up to 50 lbs.

Overview

17
17
years of professional experience

Work History

Store Associate

Dollar Tree
08.2015 - 05.2022
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Communicated all store initiatives and promotions to customers to generate return business.
  • Answered customer questions regarding merchandise and pricing.
  • Maintained inventory of all saleable items.
  • Responded to all customer inquiries thoroughly and professionally.
  • Stocked shelves and took inventory of supplies.

Customer Service Representative/Data Entry Clerk

JVC Warehouse
06.2007 - 08.2009
  • Provided customers with important details about billing, payment processing and support procedures and requirements.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Answered the phone by the second ring and greeted callers enthusiastically.
  • Wrote professional letters and making copies.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Performed clerical tasks to maintain team efficiency and support customer needs.

Warehouse Associate

Material In Motion
03.2005 - 05.2006
  • Received incoming materials and products
  • Verified the quantity and description of materials received by checking merchandise against the packing list.
  • Shipped material and performed boxing, packing, labeling and preparation of any related documents.
  • Assembled and filled orders to be shipped to customers and prepared all shipping documentation.
  • Confirmed accuracy, quality and quantity of materials received.
  • Picked products for specific routes according to pick sheets.

Education

High School Diploma -

Sandy Creek High School
Stone Mountain, GA
05.2001

Skills

  • Customer Service
  • Active Listening
  • Data Entry
  • Problem-solving abilities
  • Customer satisfaction measurement
  • Payment Processing

Timeline

Store Associate

Dollar Tree
08.2015 - 05.2022

Customer Service Representative/Data Entry Clerk

JVC Warehouse
06.2007 - 08.2009

Warehouse Associate

Material In Motion
03.2005 - 05.2006

High School Diploma -

Sandy Creek High School
Crystal Martinez