Crystal Mathis
Columbus,Georgia
Summary
Dedicated professional with a strong service-oriented mindset, excelling in communication, efficiency, and working with people of all ages. Thrives in group settings and adapts to changing needs seamlessly, showcasing proficiency in multitasking, customer service, and administrative support, ensuring smooth daily operations.
Overview
2021
2021
years of professional experience
Work History
Receptionist
Alday Chiropractic
Columbus, GA
03.2016 - 04.2020
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Processed patient intake forms, ensuring accuracy and compliance with health regulations.
- Monitored patient flow during peak hours, adjusting schedules to minimize wait times effectively.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Oral Surgical Assistant
West Georgia Oral Surgery
Columbus, GA
02.2012 - 10.2015
- Assisted in surgical procedures, ensuring sterile environment and efficient workflow.
- Prepared and maintained surgical instruments, enhancing operational readiness for each procedure.
- Collaborated with surgeons to anticipate procedural needs, improving overall efficiency in the operating room.
- Monitored patient vitals during surgery, contributing to safety and immediate response to changes in condition.
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
Orthodontic Assistant
Jay Harris Orthodontics
Columbus, GA
2008 - 2011
- Assisted in patient preparations for orthodontic procedures, ensuring comfort and compliance.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Supported orthodontists during clinical procedures, enhancing workflow efficiency.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
Cosmetologist
Salon Bellage
Columbus, GA
2002 - 2007
- Provided personalized consultations to determine client preferences and needs.
- Executed a variety of hair cutting, coloring, and styling techniques.
- Maintained cleanliness and organization of workstations and tools.
- Assisted clients with product selection for optimal hair care results.
- Educated clients on proper maintenance techniques for hairstyles and products.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Education
Masters - Cosmetology
Columbus Technical College
Columbus, GA2002
Jordan Vocational High School
Columbus, GA05-2000
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Office administration
- Professional demeanor
- Service-oriented mindset
Timeline
Receptionist
Alday Chiropractic
03.2016 - 04.2020
Oral Surgical Assistant
West Georgia Oral Surgery
02.2012 - 10.2015
Orthodontic Assistant
Jay Harris Orthodontics
2008 - 2011
Cosmetologist
Salon Bellage
2002 - 2007
Masters - Cosmetology
Columbus Technical College
Jordan Vocational High School