Crystal McWilliams
Homestead,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teller
Community Choice Financial Inc.
Miami , FL
03.2016 - 05.2022
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Assisted customers in opening new accounts and completing required paperwork.
- Answered customer inquiries regarding bank products and services.
- Processed wire transfers for customers both domestically and internationally.
- Maintained confidentiality of all customer records and information according to company policies.
- Explained the features of various banking products available to customers.
Customer Service Cashier
Walmart
Miami, FL
02.2013 - 05.2016
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Balanced cash drawers at the end of each shift.
Cashier/Customer Service
Winn Dixie
Miami , FL
05.2012 - 02.2013
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
Education
High School Diploma -
Felix Varela Senior High School
Miami, FL06-2012
Skills
- Cash Handling
- Customer Relationship Building
- Excellent communication skills
- Excellent time management skills
- Strong Work Ethic
- Reliable
- Math aptitude
Certification
CPR Certificate
Timeline
Teller
Community Choice Financial Inc.
03.2016 - 05.2022
Customer Service Cashier
Walmart
02.2013 - 05.2016
Cashier/Customer Service
Winn Dixie
05.2012 - 02.2013
High School Diploma -
Felix Varela Senior High School
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