Crystal Medellin

• Assisted managers in daily administrative functions
• Analyzed incoming reports, and correspondence using computer and word processing programs
• Served as a link between leadership, management, and employees by answering questions, communicating decisions, and helping to resolve work related matters
• Updated, collected, and imported employee hours with an electronic timekeeping system
• Solved payroll issues and assisted managers in modifying policies and procedures
• Trained employees for various responsibilities within the department
• Maintained supply closet and inventory
• Assisted the Human Resources department in other duties as needed

• Verified, packed, and labeled shipments in line with company procedures, ensuring adherence to safety and hazardous material handling requirements.
• Completed shipping orders with attention to detail, including printing BOLs, invoices, and other necessary shipping documents.
• Utilized computer systems efficiently to update and track shipment information, ensuring reliable data entry.
• Performed quality assurance checks on products prior to shipment for accurate dispatch.
• Communicated promptly with management regarding discrepancies or malfunctions, maintaining client service integrity.
• Coordinated remote shipping and packing activities to ensure timely delivery.

• Greeted and assisted visitors enthusiastically, ensuring an excellent customer service experience fresh upon entrance.
• Processed cash and credit card payments accurately to optimize client transactions.
• Scheduled patient appointments, managed records, and handled insurance verifications, leveraging proficient computer skills for data entry.
• Answered multiple inbound calls promptly, demonstrating strong client service skills.
• Maintained office supplies inventory to ensure seamless office operations.

• Enhanced productivity through optimization of remote working processes.
• Updated existing databases with new entries on a regular basis.
• Co-organized and categorized sensitive data following set guidelines.
• Designed structured filing protocols to enhance document accessibility.
• Secured information Guaranteed protection of data through systematic completion of database backups.
• Implemented thorough checks to identify and resolve data entry mistakes.
• Balanced multiple tasks effectively to achieve high-volume objectives.

Researched and obtained further information for incomplete documents.

• Updated existing databases with newly acquired information or changes made by user requests.
• Extracted information from documents to verify correctness.