Crystal Mendez
Waco,TX
Summary
Dynamic Assistant Manager at Family Dollar with proven expertise in customer service and team leadership. Enhanced operational efficiency through effective inventory management and staff training, resulting in improved accuracy and customer satisfaction. Skilled in money handling and decision-making, consistently driving results in fast-paced retail environments.
Overview
2027
2027
years of professional experience
Work History
Assistant Manager
Family Dollar
- Assisted in managing daily store operations and ensuring compliance with company policies.
- Coordinated staff schedules to optimize coverage during peak business hours.
- Trained new team members on customer service best practices and operational procedures.
- Implemented inventory management techniques to minimize stock discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Receiving Team Member
Academy Sports Outdoors
Waco
04.2012 - Current
- Unloaded and organized incoming shipments to ensure efficient stock management.
- Inspected received merchandise for quality assurance and compliance with company standards.
- Operated warehouse equipment safely to facilitate timely inventory handling.
- Assisted team members in maintaining accurate inventory levels through regular stock checks.
- Trained new hires on safety protocols and best practices for receiving procedures.
- Kept receiving area clean and organized, adhering to safety regulations and company policies.
- Ensured accurate product labeling and tagging for seamless integration into inventory management systems.
- Maintained a clean and organized receiving area, ensuring smooth operations and easy access to products.
- Operated handheld scanners to quickly track movements between trucks, storage and sales floor.
- Mitigated safety hazards through strict adherence to company guidelines during unloading and handling of materials.
- Put together pallets for restocking and sales teams to replenish sales floor.
- Monitored stock levels closely, flagging low-inventory items to management for timely replenishment orders.
- Maintained accurate computer inventory by entering data from incoming and new shipments.
- Enhanced warehouse efficiency by accurately processing inbound shipments and verifying product information.
- Tagged and prepared new merchandise for retail sales.
- Managed timely communication with suppliers regarding shipment delays or discrepancies, facilitating quick resolutions.
- Reduced errors in inventory management through diligent verification of received goods against purchase orders.
Education
High School Diploma -
Marlin High School
MarlinSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Receiving Team Member
Academy Sports Outdoors
04.2012 - Current
Assistant Manager
Family Dollar
High School Diploma -
Marlin High School