Crystal Mendoza
Pecos,TX
Summary
I am a very dependable, reliable, honest, and positive employee. I'm always willing to learn something new. Responsible and quick learner. Team player and coachable
Overview
9
9
years of professional experience
Work History
Registration Clerk
Reeves County Rural Health Clinic
Pecos, Texas
04.2024 - Current
- Reviewed patient medical records and verified accuracy of information in the system.
- Processed patient registration forms, collected fees, and issued receipts for services rendered.
- Greeted patients upon arrival and directed them to appropriate areas.
Warehouse Worker
Distribution Now
Pecos, Texas
08.2022 - 03.2024
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Delivered and picked up materials
Shift Lead Manager
United Supermarkets
Pecos, TX
10.2020 - 01.2022
- Set overall vision and provided team leadership.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
- Established strong relationships with vendors, negotiating favorable contracts that benefited both parties financially while ensuring timely deliveries of required supplies.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Shift Manager
Flying J Travel Center
Pecos, TX
06.2015 - 02.2019
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours, and inventory movements.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Scheduled staff to establish adequate coverage during peak business hours.
- Kept employees operating productively and working on task to meet business and customer needs.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
Education
High School Diploma -
Pecos High School
Pecos, TX06-2012
Skills
- Pre-Registration Documentation
- Appointment Scheduling
- Documentation
- Client Relationship
- Social skills
Timeline
Registration Clerk
Reeves County Rural Health Clinic
04.2024 - Current
Warehouse Worker
Distribution Now
08.2022 - 03.2024
Shift Lead Manager
United Supermarkets
10.2020 - 01.2022
Shift Manager
Flying J Travel Center
06.2015 - 02.2019
High School Diploma -
Pecos High School