Crystal Morley
Miami,Fl
Summary
Dynamic customer service professional with a proven track record at Walmart, excelling in conflict resolution and delivering exceptional service. Bilingual and adaptable, I effectively enhance customer satisfaction while managing time efficiently. My strong work ethic and integrity ensure a professional environment, contributing to team success and operational excellence.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Overview
9
9
years of professional experience
Work History
Cashier
Target
05.2022 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service
Walmart
03.2021 - 05.2023
- Collaborated with other areas to provide quality, seamless customer service.
- Trained new cafe workers in sales, customer service, and safety.
- Delivered exceptional customer service with timely communication and proactive problemsolving.
- Delivered exceptional customer service, addressing client inquiries and resolving issues promptly.
G4s
Security Officers
01.2019 - 05.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Manger
Checkers Rally's
06.2015 - 05.2018
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Education
Diploma -
Miami Northwestern Sr High School
Miami, FL06.2006
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Conflict resolution
- Bilingual
Timeline
Cashier
Target
05.2022 - 08.2024
Customer Service
Walmart
03.2021 - 05.2023
G4s
Security Officers
01.2019 - 05.2021
Manger
Checkers Rally's
06.2015 - 05.2018
Diploma -
Miami Northwestern Sr High School
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