Summary
Overview
Work History
Skills
Goals
Languages
Timeline
Generic

CRYSTAL NEGRON

Lakeland,FL

Summary

Dynamic professional with a strong background in leveraging training and experience to drive business success. Proven ability to apply key skills effectively, contributing to organizational growth and efficiency. Aiming to secure a role that maximizes expertise and fosters impactful contributions.

Overview

9
9
years of professional experience

Work History

Gallery Director

Amador Gallery
Kissimmee, FL
07.2023 - Current
  • Manage staffing schedules, including security, bartenders, servers, and back-of-house employees, ensuring efficient labor management.
  • Supervise the bar to ensure sales, inventory count, and efficacy by making drinks to maintain customer satisfaction.
  • Oversee P&L operations to maintain financial health.
  • Coordinate events, including scheduling dates, confirming guest lists, and booking local and out-of-state musicians, or creative talent.
  • Ensure catering services comply with food handling licenses and state regulations.
  • Execute marketing strategies, including social media management, email campaigns, and networking, to generate leads.
  • Build client relationships to increase bookings and revenue.
  • Oversee event planning details, including menus, music, ticket sales, and art showcases.
  • Provide administrative support to ownership, including recap emails, and progress updates.
  • Secured talented individuals, performing artists, and musicians to provide engaging entertainment during special events, with contracts and agreements to meet specific event details.

Management

The Chateau
Kissimmee, FL
07.2023 - 01.2025
  • Conducted opening and closing procedures, ensuring the club operated seamlessly.
  • Scheduled staff, DJs, and event-related personnel.
  • Managed payroll processing biweekly.
  • Monitored inventory to minimize shrinkage.
  • Oversaw budgets and identified opportunities to address P&L issues.
  • Led team meetings to boost morale, set goals, and drive revenue growth.
  • Managed daily administrative operations including budgeting, accounting, payroll, personnel management, risk management, and facilities maintenance.
  • Conducted POS system training for employees.
  • Handled escalated customer concerns to ensure satisfaction, and manage online reviews.
  • Coordinated with chefs on food pairings for cocktails or beer selections.
  • Implemented marketing and networking initiatives to promote the business.
  • Created signature beverages to increase revenue and patron loyalty.
  • Implemented strategies designed to increase revenue through upselling techniques, and customer service excellence.

National Market Support

Elite Metro Corp
Saint Cloud, FL
10.2015 - 03.2023
  • Traveled to various out-of-state markets to identify deficiencies, correct issues, and identify growth opportunities.
  • Operations of inventory, investigating internal theft, daily phone count, weekly store count, weekly system check, bi-weekly market orders.
  • Weekly payroll and HR assistance.
  • Quarterly Corporate Meetings
  • Conducted market analysis to support opening new locations, or closing underperforming ones.
  • Visited stores daily to implement sales techniques, and ensure compliance with company standards.
  • Developed and coached employees with individualized plans, focusing on team building and personal development.
  • Coordinated market meetings to align with company values, and drive sales.
  • Conducted daily reports, weekly evaluations, and performance reviews of store operations.
  • Oversaw hiring processes for quality candidates, and conducted weekly conference calls.
  • Analyzed areas for profitability improvement, developed action plans, and adhered to deadlines.
  • Reinforced sales processes, inventory management, and compliance with KPIs.
  • Facilitated culture-building initiatives to improve morale, and sales-driven performance.

Skills

  • Collaborative Leadership
  • Coaching Expertise
  • Event planning and coordination
  • Financial Oversight (P&L, Budgeting)
  • Strategic Marketing Development
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Google Workspace (Docs, Sheets)
  • Canva
  • Jotform
  • POS Systems: RTPOS, SkyTab, HarbourTouch, Bistro, Clover, Square

Goals

  • Demonstrate strong leadership and consistency to cultivate a positive and productive work environment.
  • Increase customer diversity and satisfaction by enhancing the overall guest experience.
  • Drive revenue growth with a target of 20-30% improvement.

Languages

Spanish
Native/ Bilingual

Timeline

Management

The Chateau
07.2023 - 01.2025

Gallery Director

Amador Gallery
07.2023 - Current

National Market Support

Elite Metro Corp
10.2015 - 03.2023

Similar Profiles

CREATE PROFILE
CRYSTAL NEGRON