Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Nguyen

San Jose,CA

Summary

Well-trained Assistant Restaurant Manager promoting 6 years of expertise in food industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Gen Korean BBQ House
02.2019 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw food preparation and monitored safety protocols.

Courtesy Clerk

Safeway
06.2016 - 07.2018
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.

Education

High School Diploma -

Oak Grove High School
San Jose, CA
06.2017

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Onboarding and Orientation
  • POS system knowledge
  • Strategic Planning
  • Opening and closing procedures
  • Labor and Overhead Cost Estimation

Timeline

Assistant Manager

Gen Korean BBQ House
02.2019 - Current

Courtesy Clerk

Safeway
06.2016 - 07.2018

High School Diploma -

Oak Grove High School

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Crystal Nguyen