Crystal Noriega
Victorville,CA
Summary
Skilled Medical Assistant with over 10 years of experience in fast-paced healthcare environments. Demonstrates strong ability to prioritize tasks and manage workloads independently. Expertise in organizing patient charts, preparing exam rooms, and assisting with diagnostic processes. Committed to delivering high-quality patient support and fostering teamwork in deadline-driven settings.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Medical Assistant
Advanced Pain Management Center
Victorville, CA
09.2024 - Current
- Prepared patients for neurological exams at NeuroScience Centers.
- Recorded vital signs and updated electronic medical records.
- Assisted providers with in-office procedures and specimen collection.
- Scheduled appointments and coordinated patient follow-up calls.
- Reviewed charts and verified insurance and referral information.
- Collected medical histories and documented patient symptoms.
- Maintained exam rooms, supplies, and infection control standards.
- Communicated instructions to patients and supported care team workflow.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments per physician guidelines.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Cleaned and maintained medical equipment according to established protocols, ensuring safety and functionality. medical equipment following procedures and standards.
- Educated patients about medications, procedures and physician's instructions.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients to streamline the onboarding process and facilitate efficient record-keeping. into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted back office patient processes to reduce office wait times.
Medical Assistant
Neuro Sciences Centers
Brawley, CA
08.2023 - 08.2024
- Assist in examination and treatment of patients under the direction of a physician. Interview patients, measure vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height) and record information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepare treatment rooms, inform patients of the costs for care being provided, and guide them to appropriate resources for further information.
- Sanitized and restocked exam rooms, ensuring cleanliness and functionality of medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Guided patients to their designated exam rooms, addressing questions to ensure comfort and readiness for examinations.
- Recorded vital signs and health history accurately for patients in both clinic and hospital settings.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Coordinated patient referrals to specialists and other healthcare providers for comprehensive care management plans.
- Contributed to positive health outcomes by educating patients on preventive measures, treatment plans, and follow-up care instructions.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Streamlined processing of insurance claims, verifying coverage and obtaining pre-authorizations to minimize patient wait times.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Provided support during emergencies by administering first aid treatment under physician supervision until further assistance arrived.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Completed EKGs and other tests based on patient presentation in the office.
- Performed medical records management, including filing, organizing and scanning documents.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environments.
- Collected pertinent data and calculations to aid the physician in interpreting results.
Medical Assistant
George C. Fareed MD Family Medicine
Brawley, CA
08.2014 - 08.2023
- Assists Doctor, Physician & RN. Provided patient care from triage to discharge, tracked patient charts using the ECW system, administered injections and medications as ordered by the doctor, managed medical records, monitored vital signs, performed bladder and EKG scans, registered patients, scheduled appointments, answered phone inquiries, conducted urinalysis testing, drew blood, performed aorta scans, and collaborated with in-house providers and private offices during the discharge process.
- Obtained client medical history, medication information, symptoms, and allergies.
- Demonstrated bilingual proficiency in Spanish, enhancing communication with Spanish-speaking patients.
- Maintained cleanliness and organization of exam rooms and medical equipment to ensure efficient operations.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed medical records management, including filing, organizing and scanning documents.
- Streamlined clinic operations by assisting physicians with routine procedures and diagnostic tests, contributing to a more efficient workflow.
- Enhanced patient experiences through effective appointment management and organized medical records, ensuring smooth clinic operations.
- Provided support during emergencies by administering first aid treatment under physician supervision until further assistance arrived.
- Oriented and trained new staff on proper procedures and policies.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environments.
Education
Certificate of completion - Medical Assistant
Kaplan College
Palm Springs, CAHigh School Diploma -
Brawley Union High School
Brawley, CASkills
- Electronic Health Records
- Vital Sign Monitoring
- Direct Patient Care
- Patient Assessments
- Medical Procedures
- Procedure Assistance
- Specimen processing
- EKG interpretation
- Healthcare Software Proficiency
- Patient Education
- HIPAA Compliance
- Medical terminology knowledge
- Patient Privacy Standards
- Patient Flow Management
- First Aid
- Clinical Judgment
- Organizational skills
- Adaptable to environments
- Able to perform with and without supervision
- Data Entry
- Collaborative Teamwork
- Interpersonal communication
- Conflict resolution
- Patient Relations
- Problem-solving skills
- Continuous Learning
- Geriatric Care
- Neurology assessments
- Geriatric Care
- Neurology assessments
Certification
California Certified Medical Assistant - CCMA-C, BLS - CPR Basic Life Support, Pharmacology Certified Course, IV Therapy and Blood Withdraw Certified Course
Languages
Spanish, Limited Working
Timeline
Medical Assistant
Advanced Pain Management Center
09.2024 - Current
Medical Assistant
Neuro Sciences Centers
08.2023 - 08.2024
Medical Assistant
George C. Fareed MD Family Medicine
08.2014 - 08.2023
Certificate of completion - Medical Assistant
Kaplan College
High School Diploma -
Brawley Union High School