Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Barista

Crystal Pantle

Chino,CA

Summary

Proven track record in enhancing operational efficiency and maintaining high standards of patient confidentiality, honed at Transtreme LLC. Expert in insurance verification and data entry, demonstrating strong organization and a commitment to excellence. Skilled in optimizing team productivity and ensuring quality care across multiple settings. Friendly and flexible candidate with solid customer service background. Quick learner possessing basic understanding about managing patient records, scheduling software and medical terminology. Collaborative administrative professional with strong task prioritization and organizational skills.

Overview

9
9
years of professional experience

Work History

Medical Appointment Scheduler

Transtreme LLC
09.2022 - Current

Scheduling for various Nurse Practitioners through out various cities and counties and making sure their daily schedules meet their guidlines. Work with various computer progams such as Epic, Curitics, Excel, etc. Maintain various incoming and outgoing calls.

Parts Specialist and Delivery Driver

O Reilly Auto Part
Ontario, CA
02.2021 - 08.2022
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.

Caregiver

Comfort Keepers
10.2018 - 05.2020
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.

Crew Member Shift Manager

Mc Donalds
08.2015 - 02.2018
  • Collaborated with fellow shift managers to optimize operational efficiency across all shifts without sacrificing quality or guest experience.
  • Ensured adherence to food safety guidelines by maintaining proper storage temperatures and sanitation practices within the kitchen area.
  • Coordinated maintenance requests when necessary to ensure a safe and functional work environment for both crew members and customers.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Associate of Science - Medical Assistant

American Career College
Ontario, CA
02.2005

Skills

  • Strong Organization
  • Patient confidentiality
  • Insurance Verification
  • Data entry proficiency
  • Appointment Booking
  • EMR Systems
  • Reminder Calls
  • Critical Thinking
  • Collecting Intake Information

Languages

Spanish
Native or Bilingual

Work Preference

Work Type

Full Time

Timeline

Medical Appointment Scheduler

Transtreme LLC
09.2022 - Current

Parts Specialist and Delivery Driver

O Reilly Auto Part
02.2021 - 08.2022

Caregiver

Comfort Keepers
10.2018 - 05.2020

Crew Member Shift Manager

Mc Donalds
08.2015 - 02.2018

Associate of Science - Medical Assistant

American Career College
Crystal Pantle