Crystal Perez
McKinney,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, enjoys the experience of new learning opportunities and thrives in quick decision making.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Lifepath Systems
12.2018 - Current
- Actively listened to individuals, handled concerns quickly and escalated major issues to supervisor.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Check in with individuals when they arrive and for walk in or appointments.
- Assess individuals needs, provide necessary documents, and educate individuals about the enrollment process.
- Answering and screening telephone calls, providing Open Access process.
- Assist Financial Eligibility Specialist with data entry.
Scale Operator
Champion Waste Services
04.2017 - 10.2018
- Weighed and measured materials and updated records with collected data.
- Verified track sheet and communicated with trans loaders to monitor accuracy of loaded products.
- Proficient in operating cash register and other office stationery equipment including faxing and copying of paperwork.
- Resolved costumer issues, maintained database for rare weigh hr a in scale system.
- Operate SMS Turbo
- I was my managers assistant by helping make orders. Interview people to hire at the job.
Cashier
TJ Max
04.2016 - 03.2017
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Mckinney North High School
Mckinney, TX2016
Skills
- Account Management
- Freight Operations
- Microsoft Word and Excel
- Knowledge and experience in performing office duties
- Well organized and able to complete task in timely manner
- Excellent customer service skills
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Lifepath Systems
12.2018 - Current
Scale Operator
Champion Waste Services
04.2017 - 10.2018
Cashier
TJ Max
04.2016 - 03.2017
Mckinney North High School
Similar Profiles
Jodie SchmittJodie Schmitt
IDD Waiver Service Coordinator at LifePath SystemsIDD Waiver Service Coordinator at LifePath Systems
Liberty BarrientezLiberty Barrientez
Customer Service Representative- Access Center at LifePath SystemsCustomer Service Representative- Access Center at LifePath Systems
Brianna ColeBrianna Cole
Qualified Mental Health Professional- Team Lead at Lifepath SystemsQualified Mental Health Professional- Team Lead at Lifepath Systems
Jessica OhagiJessica Ohagi
Qualified Mental Health Professional (QMHP) at Lifepath SystemsQualified Mental Health Professional (QMHP) at Lifepath Systems
Colby DeLeonColby DeLeon
Armed Security Officer at Alcuin Montessori SchoolArmed Security Officer at Alcuin Montessori School