Crystal Ponce
Santa Ana,CA
Summary
Highly motivated and committed Medical Assistant with hands on experience in a high volume urgent care setting. Proven ability to accurately manage patient intake and vitals for up to 40+ patients daily while maintaining EHR documentation and HIPAA compliance. Multitasks and prioritizes workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Tomdan Enterprises
Fountain Valley, CA
04.2020 - Current
- Supervised cashier team, ensuring high levels of customer satisfaction and operational efficiency.
- Trained new cashiers on register operation, customer service standards, and store policies.
- Managed cash handling procedures, including balancing registers and overseeing safe deposits.
- Implemented process improvements that reduced transaction times and enhanced checkout flow.
Medical Assistant/X-Ray Intern
Concentra Urgent Care
Irvine, CA
07.2025 - 11.2025
- Administered patient assessments and recorded vital signs to support clinical efficiency.
- Applied Limited Scope X-Ray training to assist with radiographic positioning and radiation safety protocols.
- Coordinated patient scheduling and managed electronic health records for streamlined operations.
- Educated patients on treatment plans and medication usage to enhance compliance and understanding.
Education
Medical Assistant/X-Ray -
Modern Technology School
Fountain Valley, CASkills
- HIPAA compliance
- Medical terminology knowledge
- Patient scheduling
- EMR / EHR
- Vital sign monitoring
- Phlebotomy
- Immunization administration
- EKG administration
- Point of Care testing
- Wound care
Certification
- Basic Life Support (BLS) | Exp: 03/2028
- Medical Assistant/X-Ray Diploma
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant/X-Ray Intern
Concentra Urgent Care
07.2025 - 11.2025
Cashier Team Lead
Tomdan Enterprises
04.2020 - Current
Medical Assistant/X-Ray -
Modern Technology School