KELLY SMITH
Certified Medical Assistant
Dallas
Summary
Highly motivated and committed Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Kroger
10.2022 - Current
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Food Service Worker
Taco Bell
09.2021 - 07.2022
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Customer Service Representative
Zizi Technology
09.2019 - 06.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Certificate - Medical Assistant
College of Health Care Professions
Garland, Tx 05.2001 -
Skills
- Customer service
- Team leadership
- Positive attitude
- Cashier training
- Medical terminology
- Patient-focused care
- Data entry
- Patient flow management
- Inventory management
- HIPAA compliance
- Vital sign monitoring
- Electronic medical records
Certification
CMA - Certified Medical Assistant
Timeline
CMA - Certified Medical Assistant
05-2025
Cashier Team Lead
Kroger
10.2022 - Current
Food Service Worker
Taco Bell
09.2021 - 07.2022
Customer Service Representative
Zizi Technology
09.2019 - 06.2022
Certificate - Medical Assistant
College of Health Care Professions
05.2001 -
Similar Profiles
Zachary McAllisterZachary McAllister
Cashier at KrogerCashier at Kroger
Bobby IbezunmaBobby Ibezunma
Dairy Clerk- Lead at KrogerDairy Clerk- Lead at Kroger
Bryan GambelBryan Gambel
ECommerce Assosiate at KrogerECommerce Assosiate at Kroger
Kelin YostKelin Yost
Overnight Stocker at KrogerOvernight Stocker at Kroger
Casey AdesuluCasey Adesulu
Medical Assistant at OUI MEDICAL INCMedical Assistant at OUI MEDICAL INC