Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Porter

Maxton,NC

Summary

Results-oriented Operations Manager with expertise in accounting, inventory management, and marketing. Proven track record in overseeing daily operations and implementing policies that enhance business performance and profitability. Currently pursuing opportunities in Medical Billing and Coding to leverage skills in a new industry.

Overview

6
6
years of professional experience

Work History

Tree Service Operations Manager

Porter Stump Grinding and Tree Removal
Maxton, NC
02.2019 - Current
  • Scheduled employee work hours based on business needs to optimize staffing efficiency.
  • Enforced safety protocols to maintain a secure working environment for all team members.
  • Updated service records and documentation to ensure compliance and quality assurance standards.
  • Addressed customer concerns and provided effective solutions to enhance satisfaction ratings.
  • Delegated daily tasks to meet project goals while supporting team during peak periods.
  • Maintained accurate inventory of parts and supplies to support service operations.
  • Created written estimates and secured customer consent before proceeding with services.
  • Processed payroll accurately, ensuring timely payment for all employees.

Education

Certificate - Medical Billing And Coding

Sandhills Community College
Pinehurst, NC
06-2025

High School Diploma -

Scotland High School
Laurinburg, NC
06-1992

Some College (No Degree) - Medical Technology

Richmond Community College
Hamlet, NC

Skills

  • Medical billing and coding
  • Regulatory compliance
  • Customer service excellence
  • Data entry accuracy
  • Attention to detail
  • Medical terminology expertise

Timeline

Tree Service Operations Manager

Porter Stump Grinding and Tree Removal
02.2019 - Current

Certificate - Medical Billing And Coding

Sandhills Community College

High School Diploma -

Scotland High School

Some College (No Degree) - Medical Technology

Richmond Community College

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