Crystal Post
Port Charlotte,FL
Summary
Im a certified Dental Assistant with my main focus right now is getting into a Dental Hygienist program. I have many years in customer care and I love making someone’s dinning experience enjoyable. I’m looking for a place that with work with me so I can do both careers.
Overview
10
10
years of professional experience
Work History
Server/ Bartender
Beef 'O' Brady's
Bradenton, FL
08.2024 - Current
- Provided exceptional customer service, ensuring timely delivery of food and beverages.
- Developed extensive menu knowledge to enhance guest experiences and recommend pairings.
- Managed cash register operations, accurately processing transactions and handling payments.
- Collaborated with kitchen staff to ensure accurate order preparation and timely service.
- Trained new servers on company policies, service standards, and menu details to maintain quality.
- Resolved customer complaints efficiently, enhancing satisfaction and loyalty through effective communication.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Trained and mentored new bartenders, fostering skills in mixology and customer service.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
Sunset Billiards
Salina, KS
05.2019 - 01.2022
- Maintaining a clean and safe environment
- Handling league teams 4 evenings a week
- Making sure to check Identification
- Staying current on new beverages
Server Trainer
Perkins Restaurant and Bakery
Salina, KS
03.2016 - 02.2021
- Train all new servers
- Cash handling
- Inventory
Education
High school or equivalent - All
Salina Central High School
Salina, KSOther - Dental Assistant
Accelerated Dental Assistant Academy
Salina, KS03.2021
Other - Cosmetology and Business
Hays Academy of Hair Design
Salina, KS04.2014
Skills
- Customer Service - 10 years
- Inventory - 10 years
- Data Entry - 10 years
- CPR Certification - 2 years
Accomplishments
Serve safe certificate
Certified Dental Assistant
Certified Cosmetologist
Timeline
Server/ Bartender
Beef 'O' Brady's
08.2024 - Current
Bartender
Sunset Billiards
05.2019 - 01.2022
Server Trainer
Perkins Restaurant and Bakery
03.2016 - 02.2021
High school or equivalent - All
Salina Central High School
Other - Dental Assistant
Accelerated Dental Assistant Academy
Other - Cosmetology and Business
Hays Academy of Hair Design