Motivated with formal knowledge gained through excellent classroom performance. Offering excellent communication and organizational abilities along with skill in MS Office and fluency in virtual work.
Overview
5
5
years of post-secondary education
12
12
years of professional experience
Work History
Student Assistant
Kean University
Toms River, NJ
08.2018 - Current
Supported student learning objectives through personalized and small group assistance.
Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
Delivered clerical support by handling range of routine and special requirements.
Greeted incoming office visitors, answered questions and directed individuals to office locations.
Completed clerical tasks such as filing, copying and distributing mail.
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Took daily attendance, notifying classroom teacher immediately of any student absences.
Planned and prepared various teaching aids such as bibliographies, charts,graphs, educational websites and templates.
Effectively supported individual or group meetings, taking in-depth notes and records of troubled students.
Managed transcript record updates in both ecoll. virtual data and manual file.
Sales Associate
Barns & Noble
Toms River, NJ
02.2016 - 03.2019
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Applied interpersonal and communication skills to establish selling relationship with customers.
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Monitored customers for signs of security concerns and escalated issues to management.
Used product knowledge, sales abilities and customer relations skills to support the needs of students and customers college experience.
Developed strong rapport with customers and created positive impression of business.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Consistently lifted materials weighing as much as 40 pounds.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Processed incoming shipments upon package receipt by scanning boxes and envelopes and using B&N privet software to update system.
Maintained effective team member communication.
Academic Advisor Assistant
Ocean County College
Toms River, NJ
03.2016 - 05.2018
Discussed student success strategies and development of study skills.
Mentored students, offering advice and support on topic selection, appropriateness and academic value.
Consulted with students to advise on topic selection, appropriateness and academic value.
Provided support and assistance to curriculum development professionals for selected degree and information systems.
Answered student inquiries and resolved problems related to curriculum and course prerequisites.
Provided support and guidance to students experiencing academic and personal troubles.
Advised students individually and in groups on academic programs for individual interests.
Educated students on course selection to align with career goals.
Hostess /Trainer/Prep Cook
Joes Crab Shack
Brick, NJ
08.2016 - 12.2018
Monitored food preparation, production and plating for quality control.
Exceeded goals through effective task prioritization and great work ethic.
Led projects and social events supported by the company.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
Collaborated with servers to collect information about specific customer desires and dietary needs.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Assessed large restaurant and lounge according to state and federal cleanliness standards.
Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for all patrons.
Used cash registers and credit card machines to cash out customers.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Sales Associate
Marty's Shoes
Brick, NJ
08.2011 - 01.2013
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Maintained customer satisfaction while handling product returns quickly and professionally.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Tracked stock using company inventory management software.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Achieved perfect attendance and on-time record.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Academic Specialist | Research Assistant | Project Manager at Kean UniversityAcademic Specialist | Research Assistant | Project Manager at Kean University