Crystal Ramirez
Denver,CO
Summary
Adept at elevating guest experiences and streamlining operations, I leveraged strong multitasking and exceptional customer service skills at Mickeys Top Sirloin and as a Dispatch Supervisor at Wyatts Towing. By fostering teamwork and implementing efficient strategies, I significantly enhanced service delivery, demonstrating a robust work ethic and a knack for cash handling.
Overview
7
7
years of professional experience
Work History
Server / Bartender/ Manager
Mickeys Top Sirloin
10.2019 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Dispatch Supervisor
Wyatts Towing
08.2015 - 09.2020
- Supervised team of 8 employees and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
Education
High School Diploma -
Lester Arnold High School
Commerce City, CO03.2008
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server / Bartender/ Manager
Mickeys Top Sirloin
10.2019 - 02.2022
Dispatch Supervisor
Wyatts Towing
08.2015 - 09.2020
High School Diploma -
Lester Arnold High School
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