Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Crystal Rifenbury

Abilene,TX

Summary

Personable Administrative Professional experienced in building positive relationships with clients, staff, and management. Demonstrated expertise in complex problem-solving, conflict resolution, resource allocation, and schedule management. Committed to delivering accurate and timely clerical support in fast-paced environments through strong customer relations and effective multitasking.

Overview

1
1
Language
9
9
years of post-secondary education
9
9
years of professional experience

Work History

Administrative Assistant 4

Texas Department Of Criminal Justice
Abilene, TX
12.2022 - Current

Processed intake paperwork for inmates, ensuring accurate documentation of personal information and charges to facilitate proper assessed inmate status to identify necessity for new TDCJ number, streamlining inmate identification process.r new TDCJ number.

  • Day 5 interview inmates verifying name,date of birth, prior military, place of birth, residence, marital status, prior tyc, federal l, out of state prisons, if family has as well.
  • Entered data into computer systems for accurate record-keeping.
  • Screens also include prior job which includes full time or part time. If they received cash or pay check. How long they were working in the two years before incarceration. Who they were living with prior to incarceration. If they had any address changes in the 12 months before incarceration. How long they were living at the last address before incarceration.
  • Next we verify, create and update family page.
  • Obtained signatures on safety forms to ensure compliance.
  • Added names to visitation list upon completion of forms.

Administrative Assistant 3

Texas Department Of Criminal Justice
Abilene, TX
04.2022 - 12.2023
  • Facilitated completion of TCUD questionnaire by inmates to assess drug use and mental health, relaying information to mental health professionals.
  • Administered IQ tests on second day in TDCJ to identify inmates' needs for special programs, logging results both manually and digitally.
  • Maintained accurate records and updated databases for inmate information.

Administrative Assistant 2

Texas Department Of Criminal Justice
Abilene, TX
09.2021 - 04.2022
  • Updated incoming inmate information in Excel based on daily email notifications, ensuring up-to-date records for efficient processing.
  • Assisted in maintaining confidential files and records in compliance with regulations.
  • Compiled weekly reports on incoming inmates, tracking arrival date, county, state ID number, and other relevant details for accurate record-keeping.
  • Scheduled interviews for Sociology 1 and 2.
  • I would help with the scanning desk as well.

Administrative Assistant 1

Texas Department Of Criminal Justice
Abilene, TX
11.2018 - 09.2021
  • Maintained confidential inmate records to ensure accuracy and compliance. Entered visitation lists into inmate records system. I answereAnswered phones and transferred calls, managing communication needs effectively. up mail and distributed to the person who was assigned the letter based off of last name. For example I was assigned letters F and G. I prepared chain documPrepared chain documentation for inmate transfers, facilitating smooth transitions between units.f disciplinary records if inmates for grievance. I would pull folders that were going on a medical run along with their travel card.
  • Maintained filing systems and organized documents for easy access and retrieval.
  • When a inmate is released on parole the folder is scanned and then broken down and information of an inmate destroying state property is sent out to the department that handles that.

Sales Associate

Burlington
Abilene, TX
03.2018 - 08.2018
  • Assisted customers with product selection and inquiries to enhance their shopping experience.
  • Organized merchandise displays to enhance customer shopping experience and accessibility.
  • Stocked merchandise in designated areas to ensure product availability and maintain store presentation.
  • Collaborated with team members to restock shelves efficiently.
  • Handled customer returns and exchanges according to store policy.
  • Participated in training new sales associates on store procedures.
  • Greeted customers and provided exceptional customer service.

School Crossing Guard

City Of Abilene
Abilene, TX
09.2017 - 05.2018
  • Facilitated safe street crossings for children by managing traffic with a stop sign.
  • Directed traffic flow to ensure safe crossing for children and parents.
  • Monitored pedestrian traffic to ensure safe crossings for students.
  • Assisted children in safely navigating busy intersections during school hours.

Education

Biotechnology Level 1 Certification - Biotechnology

Cisco College
Abilene, TX
08.2004 - 08.2013

Skills

  • Data entry
  • Document management
  • Compliance adherence
  • Record keeping
  • Record management
  • Document preparation
  • Schedule coordination
  • Getting things done in a timely manner

Languages

English
Full Professional

Timeline

Administrative Assistant 4

Texas Department Of Criminal Justice
12.2022 - Current

Administrative Assistant 3

Texas Department Of Criminal Justice
04.2022 - 12.2023

Administrative Assistant 2

Texas Department Of Criminal Justice
09.2021 - 04.2022

Administrative Assistant 1

Texas Department Of Criminal Justice
11.2018 - 09.2021

Sales Associate

Burlington
03.2018 - 08.2018

School Crossing Guard

City Of Abilene
09.2017 - 05.2018

Biotechnology Level 1 Certification - Biotechnology

Cisco College
08.2004 - 08.2013
Crystal Rifenbury