Crystal Rodriguez
Garland,TX
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Hooters. Proven ability to enhance guest engagement and drive sales through effective upselling techniques. Experienced in building relationships and managing negotiations as a Real Estate Agent, consistently exceeding client expectations and ensuring smooth transactions.
Overview
11
11
years of professional experience
Work History
Server
Hooters
07.2014 - Current
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Implemented upselling techniques, increasing average check totals through effective menu knowledge and customer engagement.
- Oversaw daily shift operations, mentoring team members while fostering a positive work environment focused on teamwork and efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Real Estate Agent
Anita Barham Realty
06.2023 - 01.2025
- Cultivated strong relationships with clients to understand their real estate needs and preferences.
- Guided clients through property buying and selling processes, ensuring compliance with regulations.
- Conducted market analyses to determine property values and inform pricing strategies.
- Developed marketing materials, including listings and promotional campaigns, to attract prospective buyers.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Education
High School Diploma -
Garland High School
Garland, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Sales techniques
- Team member support
- Multitasking and organization
Timeline
Real Estate Agent
Anita Barham Realty
06.2023 - 01.2025
Server
Hooters
07.2014 - Current
High School Diploma -
Garland High School